Oakwood Homes Home Consultant - Lexington, SC

Clayton Homes•Lexington, SC

About The Position

The Retail Home Consultant creates a world-class home-buying experience by helping customers identify a floor plan, select options, and coordinate the construction process. The role involves guiding prospective buyers through the home-purchasing journey while representing Clayton’s brand and maintaining a high level of integrity throughout the sales process. The ideal team member develops knowledge of financing and mortgage concepts, products, sales techniques, presentation skills, and the local market. They maintain customer files and follow up with prospective buyers using the company CRM, support inventory selection and model-home merchandising, and execute a sales and marketing plan to increase home-center traffic. They also demonstrate display homes, set appointments, participate in training and sales meetings, and collaborate with the team. This is a full-time position with a $50,000 base salary plus a commission plan. The work schedule includes Saturdays; home centers are closed Sundays. The role requires walking the lot and showing homes in all seasons, as well as moving and lifting items weighing up to 75 pounds.

Requirements

  • At least 6 months of relationship-driven business-to-consumer sales experience preferred.
  • General understanding of the retail environment.
  • Ability to obtain appropriate manufactured-home sales licensing.
  • Ability to learn and comply with legal requirements that apply to the sale of manufactured homes.
  • Strong verbal communication skills.
  • Ability to contribute to a team environment.
  • Strong organizational and time-management skills.
  • Ability to work the required schedule, including Saturdays.
  • Professional demeanor and appearance.
  • Ability to walk the lot and show homes throughout all seasons.
  • Ability to move and lift furniture, promotional items, and other items weighing up to 75 pounds.
  • Subject to criminal background check and drug screening.

Nice To Haves

  • At least 6 months of relationship-driven business-to-consumer sales experience.

Responsibilities

  • Create a world-class home-buying experience by helping customers identify a floor plan, select options, and coordinate the construction process.
  • Represent Clayton and protect its branding and assets by maintaining integrity throughout the sales process.
  • Develop expertise in financing and mortgage concepts, products, sales acumen, sales presentations, and the local market.
  • Maintain customer files and provide timely follow-up with prospective buyers using the company CRM system.
  • Assist the manager with selecting inventory, decorating model homes, and maintaining home appearance.
  • Develop and execute a strategic sales and marketing plan to increase home-center traffic.
  • Present display homes to potential buyers and demonstrate features and benefits.
  • Set home-center appointments using the prospect database and by converting advertising calls and web leads.
  • Participate in sales meetings, training opportunities, and other company-sponsored functions.
  • Work cooperatively with the team and assist with miscellaneous duties as required.

Benefits

  • Flexible choice of health, dental, and vision benefits package for full-time team members.
  • Competitive 401(k) program with investment options and company matching for full- and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time to volunteer through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
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