About The Position

Join the program supporting Airbnb’s Luxe offering as a Home Consultant, helping uphold the exceptional quality and hospitality standards expected of luxury homes. As part of the Managed Services program, conduct in-person home assessments, document property conditions, capture photos, and prepare detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with some variation based on property size. This project operates on an as-needed basis. Assignment volume may fluctuate throughout the program and is not guaranteed; activity levels vary according to operational demand and market needs. Compensation is per assignment, with candidates proposing a base rate for a one-bedroom home. Regional average base rates are generally $75–$90 for a one-bedroom property, with $5 added for each additional bedroom up to eight bedrooms. Separate travel compensation ranges from $5–$92 per assessment day, based on the consultant’s distance from the center of the assigned zone. Further travel compensation information and related procedures will be shared before offers are extended.

Requirements

  • Flexible schedule.
  • Reliable transportation and willingness to travel to assigned locations.
  • Own a phone or tablet suitable for completing reports and uploading photos.
  • Strong communication skills.
  • Strong attention to detail.
  • Proficiency in written and spoken English.
  • Comfort with technology and ability to complete reports using a stable internet connection.
  • Located within a one-hour driving distance of the job-post location.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field is preferred but not required.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports using provided guidelines and templates, based on an independent expert evaluation.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time following each consultation.
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