Home Care Supervisor
European Service at Home, Inc•Grayslake, IL
•Onsite
About The Position
European Service at Home, an Illinois leader in in-home services, is seeking a committed Care Supervisor for its local Grayslake office. The role provides responsive, compassionate customer service to senior clients and includes case management and direct supervision of Home Care Aides. The Care Supervisor works with a team to meet office workload and goals, supports client engagement in care services, and coordinates aides and client care.
Requirements
- Excellent reading and writing skills.
- Thoughtful people skills.
- Organizational and multitasking skills, including the ability to work under tight deadlines.
- Basic computer and office experience.
- Ability to effectively delegate.
- Excellent communication in English.
- High school diploma.
Nice To Haves
- Additional language skills.
Responsibilities
- Work in a team environment to accomplish the office's workload and goals.
- Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program.
- Serve as a resource for technical questions, applications, and problem-solving.
- Evaluate, plan, coordinate, and manage Home Care Aides to support the client's and company's best interests.
- Maintain a good-standing relationship with the Community Care Unit.
- Ensure client and employee records are complete and current.
Benefits
- Paid training
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Sick time
- Paid holidays
- Bereavement pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
