Home Care Staffing Coordinator

HomeWell Care Services FL129 • The Villages, FL

1d

About The Position

HomeWell Care Services is seeking a talented and ambitious Staffing Coordinator to join their growing team. The Staffing Coordinator is responsible for the staffing of all client service hours, ensuring qualified caregivers are matched with client needs and that all scheduling changes are communicated effectively. This role also serves as the "Caregiver of the Caregivers," fostering engagement and promoting employee retention. The ideal candidate is highly detail-oriented, an expert at managing multiple priorities, and possesses excellent communication and organizational skills.

Requirements

• 2 years’ experience scheduling in Private duty home Care preferred.
• Must possess excellent written and verbal communication skills, and telephone etiquette.
• Must be able to interact effectively with persons from diverse backgrounds with a strong customer service orientation.
• Able to exercise initiative, problem solve and apply sound judgment.
• Able to work under pressure and manage multiple demands simultaneously.
• Must possess exceptional organizational skills and follow-through.
• Must be comfortable utilizing various technologies and computer programs.

Nice To Haves

• ClearCare knowledge is a plus.
• Must be a good person and someone we want to hang out with (seriously).

Responsibilities

• Coordinate the use of staff to ensure consistent quality of care for all clients.
• Use a web-based scheduling application as the basis for all schedules.
• Create and maintain schedules for all employees.
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule.
• Keep a “hot list” of all staff that can be placed immediately or used as a backup for all call off situations.
• Fill open shifts and secure coverage for call-offs or changes in client’s needs.
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes.
• Participates in determining hiring needs, as well as interviewing, hiring, and training new staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees