Home Care Specialist PCA/CNA

Goodwin Living•Alexandria, VA

70d

About The Position

The Home Care Specialist is a Certified Nursing Assistant (CNA) who provides quality in-home care while managing scheduling and coordinating caregiving services. Up to 40% of the role involves direct client care, including filling in as needed on a pre-scheduled or short-notice basis. The position combines hands-on clinical care, client scheduling, and administrative duties, requiring strong organizational and communication skills to manage client care needs and schedules.

Requirements

High school diploma or GED.
Active CPR certification.
Ability to speak, read, and write English.
Basic computer skills.
Ability to work with minimal oversight.
The role is for a Certified Nursing Assistant (CNA).

Nice To Haves

One to two years of staffing coordination experience in home care or a similar setting.
Experience with EMR systems.

Responsibilities

Schedule and maintain residents’ and clients’ ongoing staffing requirements.
Schedule Home Care CNAs, PCAs, and Homemakers for open cases, callouts, and vacation coverage.
Create, update, and distribute schedules.
Ensure resident and client schedules are accurately covered in the Generations scheduling system, with an emphasis on quality matches.
Build honest, sustainable relationships with residents, clients, families, nursing assistants, Home Care leadership, and other Goodwin Living team members.
Assist residents and clients with activities of daily living, including bathing, grooming, dressing, locomotion, and feeding, in accordance with individualized care plans.
Assist residents and clients with independent activities of daily living, including light meal preparation, light housekeeping, laundry, and medication reminders, in accordance with individualized care plans.
Help residents and clients meet personal care needs, provide individualized attention, and encourage involvement in self-care.
Provide exceptional customer service and demonstrate job-specific competencies while performing duties.
Escort residents and clients to appointments and outings, including medical appointments, beauty shop visits, and social outings.
Provide socialization for residents and clients in accordance with individualized care plans.