Home Care Service Coordinator
About The Position
Our Service Coordinators work to match client needs with caregiver availability and skills to ensure people can stay in their homes and healthier longer. Work with a dynamic group of teammates, case managers and support staff to coordinate in home healthcare services for our clients in the Metro Detroit area. Manage authorizations, schedules and client / caregiver communication in a timely, solutions-focused environment. Successful candidates will be organized, able to effectively communicate with diverse groups of people and accurately complete tasks in a fast-paced environment and in compliance with the regulatory standards of our company and industry. This position directly supervises the direct care workforce: guiding, coaching and training our field caregivers to be efficient and effective delivering homecare services to our clients. Join us! You will love this rewarding position and the supportive team environment we offer!
Requirements
- High school diploma or equivalent
- 2 years of training or home care service coordinator/scheduling experience
- Interpersonal, organizational, and communication skills
- Computer skills including Microsoft Word, Microsoft Excel, and scheduling programs
- Reliable transportation
Responsibilities
- Match client needs with caregiver availability and skills
- Coordinate in home healthcare services for clients in the Metro Detroit area
- Manage authorizations, schedules, and client/caregiver communication
- Guide, coach, and train field caregivers to be efficient and effective
Benefits
- Medical, Dental and Vision Benefits
- Bonus
- Continued Education
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
