Home Care Scheduler

Silver Care LLC•Norfolk, VA

1d•$16 - $18•Hybrid

About The Position

We are seeking a Home Care Scheduler (Care Specialist) to join our team. In this role, you will collect, manage, and report on scheduling information. This important position helps us provide comprehensive, consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, has excellent customer service skills, and can travel to service areas.

Requirements

High school diploma or GED
Previous experience as a Home Care Scheduler or in a similar position is preferred
Highly organized with attention to detail
Comfortable with Microsoft Office and other computer programs
Ability to multitask and prioritize projects
Excellent customer service and interpersonal skills
Must have CNA/HHA/PCA
Must have a reliable vehicle at all times
Must be able to multitask
Must be able to type

Responsibilities

Coordinate internal and external staffing needs
Assign clients to the appropriate clinicians
Use cloud-based scheduling software
Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
Communicate with caregivers regarding any updates or changes to their schedule
Communicate with managers and clients to inform them of any schedule or staffing changes
Assist in the hiring, training, and management of new staff