Home Care Office Administrator / Manager

Assurance Care & Support Services•Edison, NJ

13h•Onsite

About The Position

The Mission of Assurance Care & Support Services Inc is to enable patients under our care to live independently and retain a sense of freedom of choice as they age. Our specialists work closely with the patient, their physician, and their family to improve care coordination and communication using a team-based approach. As a fully insured and licensed medical home health care agency, we offer a wide range of home health care services to families in Middlesex, Atlantic, Gloucester, Warren, Camden, Monmouth, Passaic, Morris, Hudson, Bergen, Burlington, Somerset, Sussex, Ocean, Mercer, Cape May, Cumberland, Union, Essex, Hunterdon, Salem Counties . Our in-home health care service can provide everything from companion care to assistance with daily living activities. At Assurance Care & Support Services Inc we take a proactive approach to client care, closely monitoring each client to ensure that we catch and care for any emerging issues before they become emergencies. All our care services are supervised with frequent care assessments by a licensed nurse in order to best provide for changing needs.

Requirements

Experience in home care operations
Supervisory experience
Knowledge of state and federal regulations for home health care
Proficiency in documentation, client records, and billing
Experience with hiring, training, and performance management
Familiarity with timesheet and payroll processing
Strong communication and interpersonal skills
Reporting and analytical skills
Budget and resource management skills
Marketing and outreach experience

Responsibilities

Oversee and manage the daily operations of the home care office to ensure smooth workflow and service delivery.
Supervise office staff, caregivers, and administrative team to maintain compliance and efficiency.
Coordinate client intake, assessments, scheduling, and care plan implementation.
Ensure accurate documentation, client records, and billing in compliance with state and federal regulations.
Support hiring, training, and performance management of caregivers and office staff.
Monitor timesheets, payroll submissions, and ensure timely processing of staff payments.
Act as a primary point of contact for clients, families, and support coordinators, addressing concerns promptly.
Prepare reports for management, track agency performance, and assist with audits or licensing requirements.
Implement and enforce company policies and procedures to meet quality standards.
Manage office budgets, supplies, and resources effectively.
Lead marketing, outreach, and relationship-building efforts to grow the agency’s client base.
Foster a professional, supportive, and team-oriented office environment.