Home Care Intake Supervisor

Old Colony Elder Services • Brockton, MA

22h • Hybrid

About The Position

OCES is growing and expanding to 11 more towns covering the south shore area. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible. The mission of OCES is: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. We are seeking a dedicated, hardworking Home Care Intake Supervisor; our HC Intake Supervisor will review, evaluate and approve work of assigned staff as well as assist with program development and staff training.

Requirements

• Interpersonal and Conflict Resolution Skills
• Strong Analytical and Problem- Solving Skills
• Strong Supervisory and Leadership Skills
• Bachelor's degree in social work or related field
• Three years of experience in a social services environment
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

Nice To Haves

• Current Social Work License preferred

Responsibilities

• Assign, Review, Evaluate and Approve the work of assigned staff
• Monitor the provision and effectiveness of authorized services for all new consumers and ensure quality checks are done on all intakes; to confirm eligibility was appropriately determined
• Provide training and support to CMs; participate in hiring team members
• Understand and adhere to OCES and funding source regulations, standards and procedures; ensure quality and compliance with EOEA standards distribute and interpret this information to staff
• Advise and consult with other HC management staff from various disciplines on a regular basis
• Assist HC Program Managers with other tasks upon request
• Assist with outreach as needed to promote department growth.
• Demonstrate OCES Core Values

Benefits

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level