Home Care Intake Worker

Old Colony Elder ServicesBrockton, MA
Hybrid

About The Position

OCES is growing and expanding to 11 more towns covering the south shore area. OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible. The mission of OCES is: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. We are seeking a Home Care Intake Worker who will evaluate the need for home care services by an applicant under the home care program and develop/initiate home care service plans. This is a newly developed program.

Requirements

  • Bachelor's degree in social work or related field
  • Considerable knowledge of social work as well as the social, emotional and physical process of aging
  • Ability to obtain information of a personal nature through interviews, draw appropriate conclusions and make suitable recommendations
  • Ability to respond appropriately to a variety of emergency situations involving the abuse and/or neglect of elders.
  • Ability to communicate effectively, both verbally and in writing
  • Excellent written and verbal skills.
  • Excellent computer skills.
  • Proficient with Microsoft Office Suite or related software.

Nice To Haves

  • Current Social Work License preferred
  • Minimum one year of experience in the social services field preferred

Responsibilities

  • Conduct intake need assessments and develop consumer- centered care plans with consumers, caregivers, and families
  • Initiate and coordinate services rendered by providers
  • Advocate for consumers in obtaining benefits and services for which they are eligible
  • Create case records in compliance with regulations and OCES standards
  • Make initial home visits for determination of program/service
  • Participate in interdisciplinary activities including Transition Support Team
  • Back-up support for Information & Referral Specialist
  • Performing general intake and providing information and referral to consumers and applicants

Benefits

  • The ability to work with an enthusiastic team of like-minded individuals.
  • Opportunity to develop professionally in your chosen career.
  • Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
  • Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.
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