Home Care Coordination Specialist | Bedford, NH | $25/hr | Full-Time | In-Office
About The Position
We are seeking a relationship-driven and organized Home Care Coordination Specialist to support client onboarding, referral coordination, scheduling communication, and community outreach for a growing home care organization in New Hampshire. This position plays a key role in ensuring smooth coordination between referral sources, clients, caregivers, scheduling teams, and clinical staff. The ideal candidate enjoys working in a fast-paced healthcare environment, communicating with community partners, and helping ensure clients receive timely and compassionate services. This is an excellent opportunity for someone with experience in home care, healthcare coordination, medical assisting, intake, scheduling, case management, or healthcare administration who is looking for a stable full-time office-based role with growth potential.
Requirements
- Minimum of 2 years of experience in home care, healthcare coordination, scheduling, intake, medical office support, or case management preferred
- Experience in home care or healthcare environments strongly preferred
- Familiarity with HHAeXchange or similar EMR systems preferred
- Strong communication, multitasking, and organizational skills
- Ability to work independently and collaboratively in a fast-paced office environment
- Professional, outgoing, and relationship-oriented personality
- Basic medical or clinical understanding preferred
- Proficiency with Microsoft Office and Teams
- High attention to detail and documentation accuracy
Responsibilities
- Coordinate communication between referral sources, case managers, clients, caregivers, and internal departments
- Support intake, admissions, and client onboarding processes
- Assist with scheduling coordination and continuity of care communication
- Respond to client and referral inquiries professionally and compassionately
- Track referrals, pending documentation, and follow-up activities accurately
- Help identify urgent client needs, service barriers, or medically complex situations and communicate appropriately to leadership
- Maintain accurate documentation within HHAeXchange and internal systems
- Collaborate closely with scheduling, intake, hiring, operations, and clinical teams
- Build relationships with community organizations, referral partners, and case managers
- Attend community meetings, networking opportunities, and outreach events as needed
- Support office coordination, documentation, and operational workflows
Benefits
- Health, dental, and vision insurance
- PTO and supplemental insurance options
- Supportive, family-friendly office environment
- No weekends
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
