Home Care Clinical Coordinator, Full-time

HOSPICE SAVANNAH INC • Savannah, GA

7d • Onsite

About The Position

The Home Care Clinical Coordinator provides administrative support to the Home Care department and serves as a central resource for staff, patients, customers, and guests. Reporting to the Home Care Manager, the coordinator manages day-to-day departmental operations, including payroll processing, staff scheduling, documentation management, and preparation for IDT meetings. The role works with clinical and non-clinical team members to support high-quality patient care and uphold Hospice Savannah’s philosophy, values, and service excellence standards.

This is a primarily office-based position involving sustained sitting, computer work, visual concentration, and review of patient documentation. The coordinator interacts daily with patients, families, physicians, medical facilities, vendors, and internal staff. The position may involve occasional lifting of up to 30 pounds, potential exposure to infectious diseases in patient care areas, and occasional local travel. A personal vehicle may be used to deliver orders, prescriptions, or supplies to pharmacies and facilities.

This is a full-time, non-exempt position with standard hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours may be required based on operational needs. The position rotates on-call staffing duty to provide supplemental coverage when the office is closed.

Requirements

• High school diploma or equivalent.
• At least three years of experience in general office work.
• Proficiency in Microsoft Office products, including Word, Excel, and Outlook.
• Experience with Electronic Medical Record (EMR) systems and database management.
• Experience using a multi-line phone system.
• Valid driver’s license, automobile insurance, and reliable transportation.
• Ability to organize and manage schedules, records, and administrative workflows in a fast-paced environment.
• Ability to communicate effectively and maintain professional boundaries with staff, patients, families, and internal and external customers.
• Ability to manage stress, maintain composure, and respond effectively to routine demands and emergency situations.
• Sound judgment, critical-thinking, and conflict-resolution skills.
• Ability to lead, motivate, and support others in a collaborative team environment.
• Ability to occasionally lift up to 30 pounds and use appropriate body mechanics.

Nice To Haves

• Knowledge of hospice, home care, or healthcare administrative operations.
• Knowledge of payroll processes and experience with payroll platforms such as Paycom.

Responsibilities

• Provide administrative support to the Home Care department and serve as a resource for staff, patients, customers, and guests.
• Coordinate day-to-day departmental operations, including payroll processing and staff scheduling.
• Manage documentation and prepare for IDT meetings.
• Collaborate with clinical and non-clinical team members to support high-quality patient care.
• Document patient and family encounters accurately, promptly, and concisely using a computer.
• Rotate on-call staffing duty to provide supplemental coverage when the office is closed.
• Travel locally as needed and, when requested, use a personal vehicle to deliver orders, prescriptions, or supplies to pharmacies and facilities.
• Observe standard safety precautions, particularly when present in patient care areas.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED