Care Coordinator - Full-Time

Care Advantage Corporate • Staunton, VA

1d

About The Position

Care Advantage Inc. is hiring a full-time Care Coordinator for its Staunton, Virginia team. The role focuses on coordinating home-care services by matching caregivers with clients, managing schedules, maintaining communication among clients, families, and field staff, and responding to scheduling changes and emergencies. The Care Coordinator also supports client onboarding, monitors field staff activity, maintains records using scheduling software and other digital tools, and collaborates with branch teammates. The role is suited to a compassionate, energetic problem-solver who can adapt in a fast-paced environment and is interested in career growth.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of relevant work experience.
• Computer literacy and comfort with scheduling systems.
• Strong organizational skills and attention to detail.
• Strong communication abilities.
• Energy, drive, and passion for achieving goals.
• Problem-solving skills and a people-first approach.
• Flexibility to adapt to changing situations.
• Compassion and a genuine desire to serve.

Nice To Haves

• Scheduling, medical, or phone experience.
• Ambition to grow a career and understand the bigger picture.

Responsibilities

• Match caregivers with clients based on health needs, personality, skill level, and preferences.
• Serve as a liaison among clients, families, and field staff, building trust and supporting effective communication.
• Maintain accurate, up-to-date schedules in the company system and anticipate or resolve scheduling conflicts.
• Respond to emergencies and last-minute changes by finding solutions that maintain client care and support caregivers.
• Monitor field staff activity, track attendance and reliability, and provide feedback.
• Coordinate schedules across shifts, client needs, and caregiver availability.
• Collaborate with branch teammates to support a positive and productive office environment.
• Guide new clients through onboarding, answer questions, and establish a positive care relationship.
• Use scheduling software and digital tools to maintain current records, track caregiver availability, and support compliance with company standards.
• Provide flexible, cross-trained support, including answering client questions, covering shift gaps, and assisting teammates.

Benefits

• Competitive pay.
• 17 days of paid vacation.
• 10 paid holidays.
• Work-life balance.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED