Home Based Care Case Manager

MacKillop Family Services

1d • Onsite

About The Position

A Home-Based Care Case Manager supports children and young people living in foster care through a therapeutic, trauma-informed approach that prioritizes safety, stability, and emotional well-being. The role provides comprehensive case management, including supervising and supporting caregivers, completing annual assessments, conducting regular home visits, and spending meaningful one-to-one time with clients, with the flexibility to increase contact when risks or needs escalate. It requires strong cultural awareness, particularly in relation to Aboriginal children and families, along with a solid grounding in trauma-informed practice, pain-based behaviors, and social work theory. The Case Manager works collaboratively with caregivers, families, Child Protection, and community services to ensure care plans are coordinated, evidence-informed, and responsive to each child’s circumstances. Success in the role relies on excellent communication and interpersonal skills, the ability to work effectively within multidisciplinary teams while exercising sound judgment independently, and a commitment to high standards of documentation, legislative compliance, and child safeguarding. This is a Fixed Term (12 months) Full-time opportunity based in Preston within our Home-Based Care Program.

Requirements

• Knowledge and understanding of Aboriginal culture, values, and the issues impacting Aboriginal children, young people, and families.
• Relevant tertiary qualifications in Social Work, Psychology, or related behavioral sciences.
• Strong communication and interpersonal skills, with the ability to work collaboratively and exercise sound judgment independently.
• Demonstrated experience providing case management in complex family situations within the child protection system.
• Well-developed time-management and risk-assessment skills.
• Experience in community services such as residential care, home-based care, disability, family services, or reunification.
• Understanding of the Children, Youth and Families Act 2005 and child welfare policies.
• Commitment to trauma-informed practice and therapeutic models, including the Sanctuary Model.
• A valid and current Driver’s Licence
• A satisfactory Criminal History Check (paid for by MacKillop)
• A valid Employee Working with Children Check
• A valid and current NDIS Workers Screening Check (for risk assessed / client facing roles)

Nice To Haves

• Experience in community services such as residential care, home-based care, disability, family services, or reunification.

Responsibilities

• Supervising and supporting caregivers
• Completing annual assessments
• Conducting regular home visits
• Spending meaningful one-to-one time with clients
• Increasing contact when risks or needs escalate
• Working collaboratively with caregivers, families, Child Protection, and community services to ensure care plans are coordinated, evidence-informed, and responsive to each child’s circumstances
• Maintaining high standards of documentation, legislative compliance, and child safeguarding

Benefits

• Competitive Hourly Rate in the SCHADS Award Level 5, dependent on qualification and experience.
• Salary packaging up to $18,550 per year.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - a discounted workplace health and fitness program.
• Employee Assistance Program - Free access to counselling and coaching.
• Monthly supportive meetings with your direct manager.
• Workplace is underpinned by the Sanctuary Model.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree