Home Care Case Manager

Visiting Angels - AuburnAuburn, NH
Hybrid

About The Position

Visiting Angels is seeking a compassionate and professional Case Manager to oversee client care. This full-time position involves marketing and acquiring new clients, managing existing client cases, maintaining strong client relationships, collaborating with Caregivers to staff cases, performing field evaluations, and other assigned duties. The role requires frequent field work for care coordination and client/Caregiver visits. The company emphasizes strong ethics and a supportive work environment.

Requirements

  • Associate Degree
  • Minimum of 5 years experience in the healthcare field
  • Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software
  • Ability to listen and communicate clearly, fluently and diplomatically orally and in writing
  • Ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image
  • Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision
  • Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources
  • Demonstrate a strong commitment to client service excellence
  • Ability to lawfully work in the U.S.

Nice To Haves

  • Two years of supervisory experience in home care
  • Motivated LNA looking to expand their career and experience (willing to train)

Responsibilities

  • Assists with marketing and attaining new clients
  • Managing client cases
  • Maintaining strong relationships with clients
  • Working with Caregivers to properly staff cases
  • Performing field evaluations
  • Conducting care coordinations and client/Caregiver visits
  • Other assigned tasks

Benefits

  • Supportive Staff
  • Competitive Wages
  • Rewarding Career
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