Home Based Care Case Manager (Fixed-Term 1year)

MacKillop Family Services
•Onsite

About The Position

The Home Based Care Case Manager supports children and young people living in foster care using a therapeutic, trauma-informed approach that prioritises safety, stability, and emotional wellbeing. The role provides comprehensive case management, including supporting and supervising caregivers, completing annual assessments, conducting regular home visits, and spending meaningful one-to-one time with clients. Contact may increase when risks or needs escalate. The Case Manager works collaboratively with caregivers, families, Child Protection, and community services to coordinate care plans that are evidence-informed and responsive to each child’s circumstances. The position requires cultural awareness, particularly in relation to Aboriginal children and families, and grounding in trauma-informed practice, pain-based behaviours, and social work theory. The role is based in Geelong within the Home-Based Care Program and is an onsite community and office-based position involving regular home visits and stakeholder engagement. It is a full-time, fixed-term parental leave backfill opportunity concluding on 8 January 2028, reporting to the Home-Based Care Coordinator.

Requirements

  • Relevant tertiary qualification in Social Work, Psychology, or related behavioural sciences.
  • Knowledge and understanding of Aboriginal culture, values, and issues impacting Aboriginal children, young people, and families.
  • Strong communication and interpersonal skills, with the ability to collaborate and exercise sound judgement independently.
  • Demonstrated experience providing case management in complex family situations within the child protection system.
  • Well-developed time-management and risk-assessment skills.
  • Understanding of the Children, Youth and Families Act 2005 and child welfare policies.
  • Commitment to trauma-informed practice and therapeutic models, including the Sanctuary Model.
  • Valid and current Driver’s Licence.
  • Satisfactory Criminal History Check.
  • Valid Employee Working with Children Check.
  • Valid and current NDIS Workers Screening Check for risk-assessed or client-facing roles.

Nice To Haves

  • Experience in community services such as residential care, home-based care, disability, family services, or reunification.

Responsibilities

  • Provide case management for children and young people living in foster care.
  • Support and supervise caregivers.
  • Complete annual assessments.
  • Conduct regular home visits and spend meaningful one-to-one time with clients, increasing contact when risks or needs escalate.
  • Collaborate with caregivers, families, Child Protection, and community services to coordinate responsive, evidence-informed care plans.
  • Maintain high standards of documentation, legislative compliance, and child safeguarding.
  • Engage with stakeholders across Geelong.

Benefits

  • Competitive hourly rate under SCHADS Award Level 5, dependent on qualification and experience.
  • Salary packaging up to $18,550 per year.
  • Paid industry-specific training, including Therapeutic Crisis Intervention (TCI), Sanctuary, and Cultural Awareness training.
  • Fitness Passport discounted workplace health and fitness program for employees and their families.
  • Free Employee Assistance Program, including counselling, coaching, and health advice from qualified nutritionists.
  • Monthly supportive meetings with the direct manager.
  • MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, organisation-wide framework.
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