Home Base Iowa Career Planner

State of Iowa•Des Moines - 50315 - Polk County, IA
•Hybrid

About The Position

Iowa Workforce Development (IWD) is seeking a Home Base Iowa Career Planner to join our team at the Iowa WORKS office in Des Moines, IA. This role provides comprehensive career planning and employment services to veterans, their spouses, and eligible family members through the Home Base Iowa program. Responsibilities include responding to referrals, conducting assessments, developing individualized employment plans, coordinating training and job placement, engaging with HBI communities and partners, supporting SkillBridge participants, and fostering employer and community partnerships to enhance veteran employment opportunities statewide.

Requirements

  • Graduation from an accredited four-year college or university with a degree in any field.
  • Four years of full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement.
  • A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
  • Current, continuous experience in the state executive branch that includes twelve months of full-time work as a Workforce Associate.
  • A person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable.

Nice To Haves

  • Hybrid telework and alternate schedules available after six months of employment and training have been completed.

Responsibilities

  • Promptly respond to each Home Base Iowa (HBI) referrals.
  • Conduct initial assessments of employment/training interests.
  • Educate veterans, spouses, and family members on Iowa WORKS services, community partners, HBI communities, and state incentives.
  • Ensure all veterans create and maintain an Iowa WORKS profile.
  • Provide comprehensive and specialized assessments.
  • Develop Individual Employment Plans (IEPs).
  • Deliver counseling, career planning/exploration, and short-term pre-vocational services, including job-ready skills, communication, interviewing, punctuality, personal maintenance, and professional conduct.
  • Assist veterans in creating resumes that translate military/transferable skills.
  • Refer and coordinate veterans to other programs/opportunities, including education/training, registered apprenticeships, and others that fall under the Workforce Innovation and Opportunity Act.
  • Provide consistent contact pre- and post-employment per written Standard Operating Procedures (SOPs).
  • Market Iowa as the State of Choice to veterans, service members and their families by utilizing all tools and resources made available to include partnerships with other state agencies and/or contracts we may have with military recruitment organizations.
  • Leverage our position as a 3rd party administrator of the DoW SkillBridge program to contact all service members that have applied to opportunities within the state of Iowa.
  • Promptly respond to SkillBridge service member applications to discuss HBI and how we can help support their transition to Iowa, including the employment services we have to offer.
  • Follow the same SOP as above if/when a service member is interested in receiving employment services during their transition from active duty.
  • Partner with HBI Champs partners, HBI communities, and resource organizations to plan, host, and staff career fairs/resource fairs that connect veterans, current service members and SkillBridge participants with employers, training providers, and supportive services.
  • Coordinate with Local Veterans' Employment Representatives, Business Engagement Consultants and Business Engagement Teams in respective coverage areas to match veterans to job opportunities and provide labor - exchange services leading to placement with an emphasis on supporting HBI employers.
  • Document all services (IEPs, assessments, referrals, follow - ups) in Iowa WORKS and Home Base Iowa Information in the Veteran Workforce Services team CRM tool and share point.
  • Compile bi-weekly updates and reports for HBI leadership.
  • Capture success stories for HBI communications and HBI leadership.
  • Maintain accurate records and metrics showing HBI value across the state.
  • Other duties as assigned.

Benefits

  • Excellent health, dental, and vision insurance.
  • Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on sick leave accrual.
  • IPERS retirement package.
  • Additional optional deferred compensation retirement plan.
  • Flexible Spending Accounts for medical and dependent care.
  • Free Life and Long-term Disability Insurance with the option of purchasing additional coverage.
  • Employee Assistance Programs and Discount Programs for support.
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