Holocaust Community Services Care Manager II (Russian speaking)

CJE SeniorLife•Chicago, IL

45d•$55,000 - $75,000•Hybrid

About The Position

This is a unique and meaningful opportunity to work with Holocaust survivors and support their independence, well-being, and dignity as they age. As a bilingual HCS Care Manager, you will assess needs, coordinate resources and financial assistance, and connect clients with supportive services and community initiatives. Working with the HCS team, you will support a caseload across office, home, community, and remote settings while participating in supervision, case consultation, and program activities. This opening may be filled at the HCS Care Manager II or Care Manager/Supervisor level based on qualifications and program needs. Both levels maintain a caseload; the Supervisor also guides Care Managers and provides oversight on complex cases. This full-time, salaried, hybrid role follows a Monday-Friday, 8:30 a.m.-5:00 p.m. schedule, with some flexibility as appropriate. Pay is $55,000-65,000 for Care Manager II or $65,000-$75,000 for Care Manager/Supervisor. SEIU Local 73 membership is optional for Care Manager II; the Supervisor is non-union.

Requirements

At least a bachelor’s degree from an accredited college or university in gerontology, social services, psychology, or other related areas is required.
Fluency in English and Russian is required.
A minimum of 2 years of experience in social services is required.
Reliable transportation is required.
Excellent computer skills, including MS Office, are required.
Strong organizational skills are required.
Sensitive interpersonal and oral communication skills are required.

Nice To Haves

A graduate degree is preferred.
Knowledge of human behavior and experience with older adults is preferred
Knowledge of trauma and trauma-informed care is preferred
Understanding and knowledge of local Jewish communal activities is preferred.

Responsibilities

Maintains a client caseload, including conducting regular office-based, in-home, or remote assessments of Holocaust survivors’ physical, functional, emotional, financial, and environmental systems.
Determines eligibility for financial assistance and other supportive services.
Completes documentation in a timely manner.
Provides ongoing case management, resource linkage, and support services to clients as needed.
Participates in weekly individual supervision/case consultation and weekly team meetings.
Participates in program planning and implementation, including cultural and socialization programs such as “Café Europa,” Holocaust commemorations, and holiday and birthday celebrations.
Depending on professional interest, may provide counseling and/or co-facilitate survivor support groups or classes.
Based on professional interest, may lead or participate in professional presentations and community education; as opportunities arise, may attend trainings and conferences locally or nationally.
Provides formal supervision to assigned Care Managers, including weekly individual supervision and ongoing case consultation.
Reviews and approves client assessments and service determinations for quality, consistency, and compliance with program and funder requirements.
Guides staff in managing complex situations involving trauma history, cognitive decline, medical needs, financial insecurity, social isolation, and family dynamics.
Supports assessment-based decision-making, eligibility determinations, service authorization, and benefits navigation.
Coaches staff, addresses performance and documentation concerns, and supports professional development.
Serves as a backup supervisor for other staff as needed.
Participates in hiring, training, performance management, supervisors’ meetings, program planning, and quality-improvement activities.