Holiday Sales Associate PT under 20 hours - Opry Mills

Samsonite•Nashville, TN

20h•Onsite

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains client relationships, and drives sales through outstanding service. The role calls for a commitment to client service and an understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. The retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and KPIs, build client awareness, provide world-class service, and grow the brand. The position is listed as part-time under 20 hours. The associate works toward personal and store sales goals, contributes to the store team, communicates effectively, follows company policies, and supports visual merchandising and a consistent client experience. The role involves standing, moving around the store, lifting and pushing boxes weighing up to 30 pounds, and using a ladder.

Requirements

Strong sales and client-experience skills; luxury-market experience is preferred.
Demonstrated success meeting sales goals and achieving KPIs.
Strong verbal and written communication skills, active listening, and ability to adjust communication to the audience.
Ability to collaborate, receive feedback, learn and apply new concepts, and remain calm while de-escalating situations.
Integrity and ability to lead by example.
Ability to stand, move around the store, lift and push boxes weighing 30 pounds, and use a ladder.
Flexible availability to work nights, weekends, mornings, and holidays as needed.

Nice To Haves

Understanding of or passion for the TUMI brand, lifestyle, clients, and product assortment.
Experience in the luxury market.
Openness to feedback and appreciation for a collaborative environment.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take responsibility for performance and strive for excellence.
Foster a coaching culture and continuously practice skills with the store team; provide constructive feedback to team members.
Demonstrate company values, learn and apply new ideas and concepts, and collaborate effectively with others.
Communicate clearly in writing and verbally, use active listening, adapt communication to the audience, and remain calm when de-escalating situations.
Complete job duties ethically and remain open to feedback from supervisors and peers.
Manage personal timecards to support payroll accuracy, complete assigned tasks, meet deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards.
Help provide a consistent, superior client experience.