Holiday Sales Associate PT under 20 hours - Opry Mills

Tumi•Nashville, TN

16h•Onsite

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand, builds and maintains client relationships, and drives sales through outstanding service. The role calls for commitment to client service and an understanding of or passion for luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand. The position involves meeting sales and KPI goals, supporting teammates through coaching and skill practice, communicating effectively, following company policies, maintaining payroll timecard accuracy, and upholding visual and cleanliness standards to deliver a consistent client experience. The role is under 20 hours and requires flexible availability as needed, including nights, weekends, mornings, and holidays.

Requirements

Understand the TUMI brand and have a genuine passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client experience.
Demonstrate proven success in meeting sales goals and achieving KPIs.
Have a strong sense of integrity and the ability to lead by example.
Stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.

Nice To Haves

Sales and client experience in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Support a coaching culture by fostering TUMI elite and continuously practicing skills with the store team; provide constructive feedback to team members.
Demonstrate the company’s organizational core values and remain open to new ideas and concepts while quickly learning and applying them.
Communicate effectively through strong verbal and written skills, active listening, and adjusting communication to the audience.
Demonstrate ethical conduct, collaborate effectively, remain open to feedback, and stay calm while deescalating situations.
Manage personal timecards to ensure payroll accuracy.
Complete assigned tasks and meet deadlines while adhering to company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards.
Ensure a consistent, superior client experience.