Hockey Program Lead - Woodman's Sports & Convention Center

The Sports Facilities CompaniesJanesville, WI
Onsite

About The Position

Woodman's Sports & Convention Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Janesville, WI. The Hockey Program Lead is responsible for all hockey related activities, such as leagues, events, Learn-to-Play, hockey camps/clinics, teams, as well as supervising hockey instructors and scorekeepers. This position is responsible for creating a first-class programming experience for all participants, coaches, officials, and spectators across all our offerings. Woodman's Sports & Convention Center is managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service.

Requirements

  • 3+ years in the hockey industry required
  • USA Hockey Certified Coach required
  • Must have experience in programming setup
  • Must have knowledge of recreational/facility management software programs
  • Must have excellent interpersonal and problem-solving skills
  • Must be a team player
  • Must have excellent verbal and written communications skills
  • Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
  • Must be able to work a flexible work schedule (e.g., nights, weekends, holidays, and long hours)
  • Must possess current CPR/AED/First Aid certification or must be willing to obtain them within 90 days of hire

Nice To Haves

  • Experience and success in customer service and programming administration preferred

Responsibilities

  • Directly align with the SFM Statement and Core Values
  • Provide effective training, workflow structure, and leadership for hockey programming
  • Oversee the recruitment and training of hockey coaches; actively recruit new players and teams
  • Effectively manage all aspects of the program/camp registration process; create efficient purchasing/registration experience for all programming customers
  • Assist in creating a fair and competitive playing experience for all participants
  • Coordinate with Skate School Lead for scheduling ice time and programs
  • Build relationships and communicate effectively with guests; ensure teams and guests keep locker room neat and clean
  • Assist in maintaining a clean and safe environment for guests and team members
  • Serve as MOD as necessary
  • Other duties as assigned by management
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