HOA Client Representative

Mariani Landscape•Clackamas, OR
•$95,000 - $115,000•Onsite

About The Position

Landscape East & West is a full-service award winning, eco-friendly, customer focused landscape contractor. We are seeking a key member of our HOA Maintenance Department for the role of Client Representative based out of our Clackamas location. The Client Representative is responsible for managing a portfolio of HOA/commercial properties, bidding and selling enhancement projects and new maintenance accounts, and managing client relationships.

Requirements

  • Minimum of 3 years of experience as an account manager in a commercial/HOA setting.
  • Experience and knowledge of irrigation systems, PNW plant identification, plant insect & disease diagnosis.
  • Ability to lift 50 lbs.
  • Able to walk through client’s property, through all types of terrain.
  • Able to drive company assigned vehicle with occasional trailer.

Nice To Haves

  • Degree in horticulture, landscape management, or related field preferred but not required.
  • Experience with Aspire software preferred
  • Spanish/English bilingual helpful but not required.

Responsibilities

  • Bidding and selling new maintenance accounts on Eastside locations to grow existing book of business.
  • Make at minimum one site visit per month to each account.
  • Set up monthly meeting onsite with your contact(s) for HOA accounts. Update site contacts monthly at minimum.
  • Monitor irrigation on sites, adjust clocks if needed, report repairs needed.
  • Monitor health of Turf, shrubs and trees on all accounts and schedule techs as needed.
  • Complete work orders as needed and provide proposals to clients.
  • Complete periodic LQAs through Aspire.
  • Recommend enhancements and provide proposals to clients to meet or exceed sales goals.
  • Complete all paperwork daily, turn in receipts and billings.
  • Partner with Maintenance Supervisor on coordinating crews & equipment, reporting major issues to Department Manager, assisting with timecard review, and monitoring accounts for quality control.

Benefits

  • 401(k) plan with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • FSA/HSA
  • Company Vehicle
  • PerkSpot
  • Long-Term Disability and Life Insurance
  • Paid time Off
  • Tuition Reimbursement (after one year of service)
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