Hiring & Onboarding Specialist
About The Position
CNS Companies is a growing portfolio of specialized businesses united by one purpose: helping companies stay compliant, reduce risk, and grow with confidence. With deep roots in transportation and expanding expertise across industries, we deliver integrated, expert-led services through our five divisions - Compliance Navigation Specialists, CNS Licensing Center, CNS Occupational Medicine, CNS Insurance, and CNS Driver Training Center. Our reputation is built on personalized service, client-focused solutions, and a culture grounded in professionalism, integrity, and servant leadership. From supporting fleet safety and regulatory compliance to protecting employee health and delivering business-critical training, our teams partner closely with clients to solve complex operational challenges. If you are passionate about meaningful work, collaborative teams, and making a measurable impact across industries, we invite you to join CNS Companies — a people-first organization where your expertise is valued and your growth is encouraged. The Driver Specialist (Hiring & Onboarding Specialist) is responsible for overseeing and managing the Driver Qualification File (DQF) program for CNS clients. This role plays a critical part in ensuring regulatory compliance, supporting client onboarding, and delivering exceptional service to both drivers and customers. The position includes working directly one-on-one with drivers to complete onboarding documentation, ensure accurate paperwork completion, and guide drivers through compliance requirements.
Requirements
- Positive, professional, and client-focused attitude
- Strong attention to detail and exceptional organizational skills
- Ability to effectively multitask and prioritize responsibilities
- Proactive, solution-oriented mindset
- Strong critical thinking and problem-solving abilities
- Proficiency with Microsoft Office applications, including Word and Excel
- Excellent verbal and written communication skills
- Ability to build strong relationships with clients and team members
- General understanding of all CNS service lines to support referrals and cross-functional collaboration
- Willingness and ability to develop deep expertise in DOT regulations and compliance standards
Nice To Haves
- Experience with QuickBooks for billing is preferred
Responsibilities
- Manage and maintain the Driver Qualification File (DQF) program
- Conduct DQF audits, compile audit findings, and communicate results to Account Managers
- Coordinate onboarding for new clients and newly added drivers
- Manage DOT drug and alcohol consortium processes
- Perform DOT drug and alcohol testing services for clients and drivers
- Provide exceptional customer service and ongoing client communication
- Ensure compliance with DOT regulations and company standards
- Meet one-on-one with drivers to complete onboarding and compliance paperwork
- Guide drivers through required documentation and ensure all forms are completed accurately and efficiently
- Support the Safety Rating Upgrade team as needed
- Assist with providing DQF audit information and reporting support
- Participate in client consultations and compliance-related discussions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
