Hiring Manager

Senior Helpers • Bolingbrook and surrounding suburbs, IL

3d • Onsite

About The Position

At Senior Helpers, we believe exceptional care starts with exceptional caregivers. We're looking for a compassionate, organized, and people-focused Hiring Manager to ensure our caregivers are well-trained, supported, and set up for success while helping deliver outstanding care to our clients. If you're passionate about coaching others, building relationships, and creating a positive workplace culture, we'd love to meet you.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• High attention to detail and commitment to compliance.
• Proficiency with Microsoft Office and willingness to learn WellSky and Care Academy
• Ability to multitask and thrive in a fast-paced environment.
• Valid driver's license and reliable transportation preferred.

Nice To Haves

• Experience in home care, healthcare, human resources, staffing, scheduling, or employee relations preferred.

Responsibilities

• Serve as the primary point of contact for caregivers, providing guidance, resources, and ongoing support.
• Conduct regular caregiver check-ins to improve satisfaction and retention.
• Coordinate caregiver recognition programs, including birthday celebrations, appreciation initiatives, and milestone recognition.
• Ensure caregivers have uniforms, name badges, WellSky access, and understand documentation requirements.
• Coordinate new hire orientation and ensure all employment paperwork is complete and compliant.
• Maintain caregiver records with 100% accuracy in WellSky.
• Track mandatory annual requirements including background checks, training, certifications, driver's license, CNA license, car insurance, First Aid certification, and supervision visits.
• Assign and monitor Care Academy training completion.
• Communicate regularly with the Hiring Manager regarding orientation attendance and candidate quality.
• Collaborate with the Scheduling Manager to match caregivers with clients based on skills and compatibility.
• Monitor attendance, reliability, and performance trends.
• Assist with scheduling challenges and participate in the monthly after-hours on-call rotation.
• Maintain accurate caregiver personnel files in compliance with state regulations and agency policies.
• Ensure all required documentation is completed, signed, and filed correctly.
• Coordinate 90-day and annual performance reviews.
• Verify annual background checks and maintain complete training records.

Benefits

• Competitive salary
• Paid time off
• Professional development and training
• Supportive leadership and collaborative team culture
• Opportunity to make a meaningful impact on caregivers and seniors every day
• Career growth opportunities within a nationally recognized home care organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed