Hire & Sales Coordinator

Gap Group•Bridgewater, NJ
•Onsite

About The Position

Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team, then this could be the opportunity you've been waiting for.

Requirements

  • Proven experience in a high-volume hire desk or similar fast-paced environment
  • Excellent customer service skills with a commercial edge and a drive to increase sales
  • Strong communication and organisational skills with great attention to detail
  • Confident IT skills, including Outlook and Excel
  • A team player who can also work independently and use their initiative

Nice To Haves

  • Experience in the plant & tool hire industry is a bonus

Responsibilities

  • Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
  • Processing hire desk administration and handling customer and supplier queries with speed and accuracy
  • Ensuring stock levels meet demand and identifying opportunities to maximise sales
  • Coordinating with drivers and fitters to ensure timely deliveries and collections
  • Resolving customer complaints and supplier issues with professionalism and efficiency

Benefits

  • Generous holidays
  • Life Assurance
  • Health & Wellness Support
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