HIM Specialist

OhioHealth•Dublin, OH

2d•Onsite

About The Position

The HIM Specialist is responsible for performing multiple duties related to ensuring the completion of the electronic medical record and provides leadership and support to all areas within the Health Information Management department. The HIM Specialist requires high level of detail, critical thinking, and deductive reasoning skills. In lieu of an HIM Operations Supervisor and/or Manager, the HIM Specialist makes decisions concerning scheduling, process and workflow assessment, and production standard reporting. This position is the point of contact for HIM questions from internal and external customers. The Specialist works closely with Risk Management and Legal to complete urgent internal release of information requests within the process standard required as outlined in the policy. Other duties would include but not limited to are as follows: certification of copies of record requests and quality assurance/auditing of ROIs performed by the ROI vendor. By using critical thinking and deductive reasoning skills, this position will identify the root cause of a problem in all functions of deficiency analysis, ROI, birth certificates and document imaging. Excellent computer and customer service skills are required as well as obtaining a notary for the purpose of notarizing certified records and paternity affidavits. The HIM Specialist provides direction and leadership to associates within the assigned HIM functions of birth certificates, deficiency analysis, release of information, and document imaging. This position interprets and ensures that the policies and procedures are followed in each of the HIM functions as assigned by HIM leadership. In addition, this position investigates any trends that are causing backlogs or delays and offer insightful solutions and recommendations for solving the issue. This position will provide forward thinking and innovative suggestions to existing workflows for process efficiency. Working independently will also be expected. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Requirements

High School or GED (Required)
Excellent computer and customer service skills

Nice To Haves

Obtaining a notary for the purpose of notarizing certified records and paternity affidavits.

Responsibilities

Provides operational support and performs the duties in the various functions as assigned depending on business need in the following HIM areas: document imaging, chart collection, birth certificate processing, deficiency analysis, physician suspension and release of information.
Performs chart certification process including notarizing the affidavit letter.
Works hand in hand with the ROI vendor to ensure the certifications are accurate.
Identifies and communicates errors in chart certifications to the ROI vendor.
Performs monthly quality reviews in assigned area and provides education to the associates and results to HIM leadership.
Evaluates and reports trends in deficiency analysis through deductive reasoning and presents data gathered in an analytical format.
Completes assignments in various POC work queues and reports issues or trends to HIM leadership and HIM associates as appropriate.
Analyzes data and workflows in HIM functional areas to identify potential standardization/procedural flaws, recommending solutions and training needed to prevent errors or omissions contributing to the identified issue.
Demonstrates initiative to identify problems and review related information to develop or evaluate options and recommend solutions.
Works both independently and collaboratively with others in a professional manner within and externally to the department with minimal supervision/guidance.
Cross trains HIM associates as part of onboarding or for the purpose of providing back up.
Provides guidance and direction related to ROI policy and continuously educates staff on the importance of confidentiality guidelines for ROI.
Distribute workload to staff daily to assure targets are consistently met. Provides leadership on projects and assigned tasks.
Must use good judgment in deciding what issues and when to forward to HIM leadership.
Works closely with HIM leadership to resolve issues and maintain an efficient service-oriented area.
Responds to problems or questions from internal and external customers, including HIM associates, clinicians and physicians.
Other duties as assigned.