HIM Data Integrity Specialist

HHC • Indianapolis, IN

1d

About The Position

The HIM Data Integrity Specialist identifies, assesses, and resolves issues and provides technical support to achieve desired outcomes and compliance. The role analyzes chart-correction scenarios and performs hands-on technical chart corrections as part of daily work. It serves as an organizational resource for chart correction, identity, and technical support.

Working at the center of the chart-correction process, the specialist facilitates correction of clinical information across inpatient and outpatient information systems. The role coordinates the parties and interdisciplinary teams involved in each case, including billing, PAS, clinical departments, and Pharmacy, and ensures corrections are completed promptly and validated before case closure so documentation is complete and accurate to support patient safety and continuity of care.

Requirements

• High school diploma or equivalent.
• Excellent interpersonal, organizational, presentation, verbal, and written communication abilities.
• Proficiency in Microsoft Office products.
• Ability to define, analyze, and measure root causes of data-integrity issues.
• Detail-oriented and able to work well in time-sensitive situations.
• Maintain patient and family confidentiality.
• Maintain protected health information in accordance with HIPAA privacy guidelines and regulations.

Nice To Haves

• Two years of experience in Health Information Management.
• Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) credential.

Responsibilities

• Work daily queues in Epic, including Potential Duplicates, Patient Overlay, External Chart Correction Messages, Chart Corrections, HIM Transcription Interface Errors, Care Everywhere Incoming Messages, and Chart Correction Tool Runs.
• Correct daily errors as needed, including note-move and copy functions.
• Perform daily document-imaging system corrections in OnBase.
• Create chart-correction cases in Epic, complete or assign tasks to appropriate teams, and close cases when completed.
• Participate in 24/7 on-call support for emergent in-house and emergency department chart corrections.
• Facilitate and perform emergent patient duplicate merges and wrong-registration Contact Move processes, coordinating stakeholders to resolve data-quality issues quickly.
• Communicate with team members, clinicians, health care providers, and IS teams about reporting and correcting health-record documentation, often urgently.
• Assist with requests to amend clinical information in patient medical records in accordance with federal HIPAA guidelines.
• Provide feedback to HIM leadership about HIM/Identity changes and enhancements in the EHR and interfaces between third-party systems; assist with specifications and proposals for system modifications and workflow improvements.
• Assist with chart-correction policies, procedures, and tip sheets.
• Maintain daily productivity sheets and other metrics and adhere to quality and productivity standards.
• Assist with other duties and projects as needed to maintain workload coverage.
• Work with IS teams to review, test, and implement new EHR functionality.
• Independently respond to calls, emails, Resource Central tickets, Outlook emails, and Epic in-basket tickets.
• Participate in weekly team meetings to review outstanding issues and cases.
• Monitor death updates in the system.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED