HIM Coordinator

CorrectHealth Career•Alpharetta, GA

8d•Hybrid

About The Position

CorrectHealth is seeking a Health Information Coordinator for a full-time opportunity in Alpharetta, Ga. CorrectHealth is a multi-disciplinary medical organization providing healthcare within correctional facilities. The Coordinator of Health Information Management supports the Company's legal, compliance, and risk management functions by managing the day-to-day operation of the health information management (HIM) and HIPAA privacy program across CorrectHealth's correctional healthcare sites in Georgia and Louisiana. This role reports directly to the Director of Health Information Management for HIM operations and has a dotted-line reporting relationship to the Chief Legal Officer for privacy program administration. The Coordinator is the primary point of contact for medical records requests, privacy inquiries, release-of-information (ROI) processing, records governance, and privacy incident intake. The ideal candidate understands the unique sensitivity of correctional health records and ensures all disclosures are lawful, authorized, documented, and defensible.

Requirements

Associate's degree in Health Information Management, Health Information Technology, or a related field required.
RHIT or RHIA credential (AHIMA) required, or ability to obtain within twelve (12) months of hire.
Minimum of three (3) years of experience in health information management, release of information, or healthcare privacy compliance.
Working knowledge of HIPAA Privacy and Breach Notification Rules, 42 C.F.R. Part 2, and state health records laws.
Experience with electronic health record systems and release-of-information workflows.
Experience responding to subpoenas, court orders, and attorney records requests required.
Ability to read and apply regulatory text and distinguish between valid and deficient records requests.
Exceptional attention to detail and documentation discipline.
Strong written and verbal communication skills, with the ability to explain privacy requirements in plain language to clinical staff, custody staff, sheriffs, and county or parish personnel.
Sound judgment and discretion in handling highly sensitive and confidential information.
Ability to manage competing deadlines, maintain organized logs and trackers, and work independently with minimal supervision.
Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).
Ability to learn RMIS (Riskonnect) and EHR (Sapphire, CorEMR, etc.) platforms.
Must be able to pass a criminal background check and obtain and maintain security clearance at client correctional facilities.
Work within secure correctional environments during site visits, including compliance with all facility security protocols.

Nice To Haves

Bachelor's degree preferred.
Experience in a correctional, behavioral health, or other institutional healthcare setting strongly preferred.

Responsibilities

Receive, log, triage, and process all requests for protected health information (PHI), including patient requests, attorney requests, subpoenas, court orders, HITECH requests, law enforcement requests, coroner and medical examiner requests, and requests from county or parish partners.
Verify the legal sufficiency of each request, including validity of patient authorizations under 45 C.F.R. § 164.508, applicability of 42 C.F.R. Part 2 for substance use disorder records, and state-specific requirements under Georgia and Louisiana law.
Prepare and maintain Certificates of Authenticity of Medical Records and custodian-of-records affidavits; coordinate with the Chief Legal Officer on records productions in litigation and in response to subpoenas.
Track statutory response deadlines and ensure timely, complete, and accurate productions; escalate any request that cannot be timely fulfilled.
Maintain the accounting-of-disclosures log in accordance with 45 C.F.R. § 164.528.
Assist with the transfer of health records upon patient release, transfer between facilities, or transfer to state custody, consistent with continuity-of-care obligations and NCCHC standards.
Manage the intake, routing, and fulfillment of medical records requests at facility transition (contract start-up and wind-down), including chain-of-custody documentation.
Maintain the HIPAA privacy and HIM policy library; draft routine updates for Director of HIM and Chief Legal Officer review and coordinate version control and distribution.
Develop and deliver new-hire and annual HIPAA privacy training for clinical, administrative, and corporate workforce members; maintain training completion records and follow up on delinquencies.
Prepare facility-level guidance, FAQs, and quick-reference materials in plain language suitable for nursing staff, providers, and security personnel.
Administer the Company's records retention schedule and records governance matrix; coordinate destruction of records that have met retention, subject to litigation holds.
Maintain the litigation hold register; issue, track, and release holds as directed by the Chief Legal Officer.
Monitor electronic health record (EHR) documentation integrity issues and coordinate appropriate responses.
Support EHR transitions, data migrations, and legacy-record archival from a privacy and records-integrity standpoint.
Prepare monthly and quarterly privacy and HIM metrics reports for the Director of HIM, the Chief Legal Officer, and executive leadership.
Support NCCHC and ACA accreditation surveys and client audits with respect to health records and confidentiality standards.
Provide general administrative and project support to the Legal, Compliance & Risk Management department as assigned.
Perform other related duties as assigned.