HIM Analyzer- onsite

Guidehouse•Ventura, CA

12d•Onsite

About The Position

The HIM Analyst supports the foundation of HIM Department operations and helps ensure medical records are compliant, timely, and accurate, while supporting continuity of care and department operations. Under the direction of HIM Department Leadership, the analyst performs daily operational work across medical record processing, physician suspension, birth and death certificates, release of information, medical record reviews, and submission of state-required reports and vital statistics. This is a full-time, 100% onsite position at the CMH hospital, Monday through Friday, from 8:00 AM to 4:30 PM PT. The primary work includes answering department calls, processing continuity-of-care and patient release-of-information requests, reviewing subpoenas for validity, and cross-training in other types of release-of-information work to provide coverage. The role also supports excellent client service through written and verbal communication, meeting client performance expectations, anticipating customer needs, and recommending improvements to client satisfaction. The position requires following applicable policies and procedures for onsite work and telecommuting.

Requirements

High school diploma or GED.
0–2+ years of experience working in an office, business, operations, customer service, or healthcare field.
Communicate effectively and work well with others.
Work with minimum supervision after receiving instructions.
Identify problems related to job duties and communicate them to the supervisor in a timely manner.

Nice To Haves

Understand and apply HIPAA regulations.
Experience with indexing.
Ability to use office equipment and basic computer skills and knowledge.
Ability to understand and work from oral and written instructions.

Responsibilities

Collect, file, prepare, scan, and index identified disparate documentation and data in the EHR, including paper and electronic files, faxed or scanned files, shared-drive files, dictations, interfaced testing, and diagnosis or procedure coding materials.
Monitor medical record quality and integrity, ensuring one patient per MRN and complete, consistent encounter documentation.
Evaluate records for missing documentation, authentication, or inaccurate or incomplete information, and assign deficiencies to the appropriate physician.
Assist physicians with completing incomplete records and provide training on electronic completion of incomplete records.
Notify physicians of deficiencies and delinquencies accurately and promptly, using expected communication methods and providing opportunities to resolve deficiencies before suspension.
Apply and remove suspension of physician privileges for delinquent medical records in accordance with policies and procedures.
Prepare certificates of live birth and death, obtain required personal information and signatures, and register certificates with the local registrar within ten days of the event.
Follow security procedures restricting access to blank and completed birth and death certificates to authorized personnel.
Assist requestors with proper submission of release-of-information requests through phone, walk-in, portal, or other channels.
Receive and log requests accurately and promptly; validate requests for compliance, notify requestors when additional information is required, and coordinate onsite record reviews.
Receive and process patient amendment and accounting-of-disclosure requests.
Perform regular or ad hoc medical record quantitative and/or qualitative reviews as directed by leadership.
Compile and submit state-required reports and vital statistics as directed by leadership.
Answer department phones and process continuity-of-care and patient release-of-information requests; review subpoenas for validity and cross-train in other ROI types for coverage.
Provide excellent customer service in written and verbal interactions in person, by phone, email, and in meetings.
Meet or exceed client performance expectations, anticipate customer needs, and recommend ways to improve client satisfaction.
Follow applicable policies and procedures related to onsite work or telecommuting.

Benefits

Medical, prescription, dental, and vision insurance.
Personal and family sick time and company-paid holidays.
Position may be eligible for a discretionary variable incentive bonus.
Parental leave.
401(k) retirement plan.
Basic life and supplemental life insurance.
Health Savings Account and dental, vision, and dependent-care Flexible Spending Accounts.
Short-term and long-term disability.
Tuition reimbursement, personal development, and learning opportunities.
Skills development and certifications.
Employee referral program.
Corporate-sponsored events and community outreach.
Emergency back-up childcare program.