HIM Analyzer- onsite

Guidehouse•Ventura, CA

13d•$38,000 - $63,000•Onsite

About The Position

The HIM Analyst supports daily operations in the Health Information Management (HIM) Department, helping ensure medical records are compliant, timely, accurate, and available to support continuity of care and department operations. Under the direction of HIM Department Leadership, the position may perform a range of technical and operational functions, including medical record processing, physician suspension, birth and death certificate processing, release of information, medical record reviews, and submission of state-required reports and vital statistics. This is a full-time, 100% onsite position at the CMH hospital, Monday through Friday, 8:00 AM–4:30 PM PT. Primary duties include answering department calls, processing continuity-of-care and patient release-of-information requests, reviewing subpoenas for validity, and cross-training in other release-of-information functions to provide coverage. The role processes and files documentation and data into the EHR, prepares, scans, and indexes records, monitors record quality and integrity, and identifies and routes documentation deficiencies. It also supports physicians in completing incomplete records, communicates deficiencies and delinquencies, and applies suspension and reinstatement procedures in accordance with policy. The position prepares and registers birth and death certificates, protects certificate access, assists requestors with compliant release-of-information requests, coordinates record reviews, processes amendment and accounting-of-disclosure requests, conducts medical record reviews, and compiles and submits required state reports and vital statistics. The HIM Analyst is expected to provide excellent customer service through written and verbal interactions, follow applicable onsite or telecommuting policies, meet or exceed client performance expectations, anticipate customer needs, and recommend ways to improve client satisfaction.

Requirements

High school diploma or GED.
0–2+ years of experience working in an office, business, operations, customer service, or healthcare field.

Nice To Haves

Ability to understand and apply HIPAA regulations.
Experience with indexing.
Basic computer skills and knowledge, including use of office equipment.
Ability to understand and follow oral and written instructions.
Ability to work with minimum supervision after receiving instructions.
Ability to identify job-related problems and communicate them to a supervisor promptly.
Effective communication skills and ability to work well with others.

Responsibilities

Answer department phones and process continuity-of-care and patient release-of-information requests; review subpoenas for validity and cross-train in other release-of-information functions for coverage.
Collect, prepare, scan, index, and accurately file department-identified documentation and data in the EHR, including paper and electronic records, faxed or scanned files, shared-drive files, dictations, interfaced testing, and diagnosis or procedure coding information.
Monitor medical-record quality and integrity, including verifying one patient per medical record number and complete, consistent encounter documentation.
Review records for missing, unauthenticated, inaccurate, or incomplete information and assign documentation deficiencies to the appropriate physician.
Assist physicians with completing incomplete records and provide training on electronic completion of records.
Notify physicians of deficiencies and delinquencies accurately and promptly; contact physicians through expected modes to support completion and help avoid suspension.
Apply and remove suspension of physician privileges for delinquent medical records according to policies and procedures.
Prepare and register certificates of live birth and death within ten days, including obtaining personal data and required signatures; restrict certificate access to authorized personnel.
Assist requestors with proper submission of release-of-information requests; receive and log requests, verify compliance, and notify requestors promptly when additional information is needed.
Coordinate onsite record reviews and assist requestors with access to and release of information.
Receive and process patient amendment and accounting-of-disclosure requests.
Perform regular or ad hoc medical-record reviews as directed by leadership.
Compile and submit state-required reports and vital statistics as directed by leadership.
Provide excellent customer service in written and verbal interactions, in person, by phone, email, and in meetings.
Follow applicable policies and procedures related to onsite work or telecommuting; meet or exceed client performance expectations, anticipate customer needs, and recommend improvements to client satisfaction.

Benefits

Medical, prescription, dental, and vision insurance.
Personal and family sick time and company-paid holidays.
Position may be eligible for a discretionary variable incentive bonus.
Parental leave.
401(k) retirement plan.
Basic life and supplemental life insurance.
Health Savings Account and dental, vision, and dependent care Flexible Spending Accounts.
Short-term and long-term disability.
Tuition reimbursement, personal development, and learning opportunities.
Skills development and certifications.
Employee referral program.
Corporate-sponsored events and community outreach.
Emergency back-up childcare program.
Flexible benefits package.