HIGHWAY MAINTENANCE OPERATOR I

State of careers Rhode Island•East Providence, RI

1d•$57,873 - $66,196•Onsite

About The Position

This position is within the Department of Transportation, Division of Transportation. The role involves performing higher level administrative support functions in an academic department or departments within a college/university system. The operator will assist in answering requests and providing information related to programs and services, utilizing college enterprise software systems, common business applications, and various computer applications including word processing and spreadsheets. The position also requires performing higher level administrative support functions, serving as a lead administrative worker, providing administrative support for finance and budgetary functions, producing detailed reports on departmental key performance indicators, and developing and maintaining policies and procedures for academic departments. Additionally, the role involves coordinating with faculty to arrange special services for students, preparing informational and statistical academic reports, creating and manipulating queries within the college’s enterprise software system, making classroom reservations, conveying pertinent information to faculty, staff, students, and visitors, processing student add/drop course requests, coordinating office schedules for work-study students, entering work-study student payroll hours, maintaining electronic and/or paper records, answering inquiries, scheduling faculty advising appointments and other events, and performing routine maintenance of office machinery and equipment. The supplemental information indicates a need to work statewide on all RIDOT road and drainage assets and to drive snow plowing equipment during winter operations.

Requirements

Ability to integrate information from one type of application package to another.
Ability to effectively communicate information to all interested parties within a higher education setting.
Skills in organizing and multi-tasking.
Strong written and verbal communication skills.
Familiarity with spreadsheets, databases, word processing, and other computer software.
Ability to effectively prioritize work and consistently meet deadlines.
Ability to establish and maintain effective working relationships with superiors, college/university departments, and other state and private agencies and organizations and employees.
High level of interpersonal skills to handle sensitive situations and confidential information.
Working knowledge of a higher education system.
Ability to generate accurate and concise informational and statistical reports.
Graduation from a senior high school supplemented with courses in computer information systems.
Employment in performing general office tasks of a complex nature in an academic setting, including the use of enterprise software systems with common business applications, word processing, spreadsheets, and other contemporary office software.
Any combination of education and experience that shall be substantially equivalent to the above education and experience.

Nice To Haves

Experience with winter/emergency operations desired.
Experience with general road or site construction and heavy equipment preferred.

Responsibilities

Perform higher level administrative support functions in an academic department or departments.
Assist in answering requests and providing information related to programs and services within an educational environment.
Utilize college enterprise software systems, common business applications, and contemporary office software.
Serve as a lead administrative worker in an academic department or departments.
Provide administrative support for finance and budgetary functions.
Produce and present detailed reports on departmental key performance indicators.
Develop and maintain policies and procedures for the academic department(s).
Coordinate with faculty to arrange special services required by students (e.g., tutoring, disability services, Writing Center, ESL programs, Career Development).
Prepare informational and statistical academic reports to track grade point averages, grades, academic probation, etc.
Create and manipulate queries within the college’s enterprise software system to produce reports and documents (e.g., class rosters, academic transcripts, facility load reports).
Make classroom reservations utilizing the college’s event management computer system.
Convey pertinent information to faculty, staff, students, and visitors regarding college policies and procedures.
Process student add/drop course requests.
Coordinate office schedules for work study students within an academic department.
Enter hours worked for the biweekly work study student payroll for the academic department.
Maintain electronic and/or paper records for the academic department.
Answer in-person, telephone, or email inquiries for the academic department and respond appropriately.
Convey information to students regarding course offerings, courses of study, and academic policies and services.
Schedule faculty advising appointments for students, as well as other events for the academic department chair and faculty.
Maintain and requisition department supplies utilizing the college’s enterprise software system in compliance with college and state purchasing protocols.
Perform routine maintenance of office machinery and equipment.
Work statewide on all RIDOT road and drainage assets.
Drive snow plowing equipment during winter operations.