High Value Case Manager

Morgan & Morgan, P.A.•Providence, RI

2d•Onsite

About The Position

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.

Requirements

Ability to be a team player and follow procedures
Proactive interaction with clients, insurance companies and medical providers
Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
Strong writing and communication skills along with attention to detail
Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

Nice To Haves

Bachelor’s degree (preferred)
Prior experience as a Personal Injury Case Manager preferred
At least 2 years of working in a legal position or insurance adjuster experience preferred

Responsibilities

Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
Order medical records from providers and communicate with them during course of treatment
Obtain documents necessary to support injury and/or liability positions
Interact with insurance carriers and healthcare providers to secure records and account balances
Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
Prepare comprehensive demands and assemble support for submission to carriers
Work directly with multiple coworkers involved in the management and support of case files
Maintain organized case files
Prepare comprehensive demands and assemble support for submission to carries
Interact with attorneys and present case synopsis when required
The role is in-office five days per week
Performs other related duties as assigned to meet the needs of the business