High Net Worth Account Manager

CareerPaths NW•Tacoma, WA

About The Position

A well-established, full-service regional insurance agency is seeking an experienced High Net Worth Account Manager, also known as a Private Client Account Manager. The agency serves clients across Commercial, Personal, and Group Benefits insurance, with a strong concentration of business in Washington State. The role joins a collaborative team pod with a Producer/Account Executive and an Administrative Coordinator. This is a service- and relationship-focused position managing and deepening relationships with an established portfolio of affluent clients. There are no cold-calling, quota, or new-business requirements. The position involves account rounding, referrals, and cross-selling where appropriate, while delivering high-touch, white-glove service to valued clients.

Requirements

At least 10 years of Personal Lines insurance experience.
At least 5 years of experience serving affluent, private client, and/or high-net-worth clientele.
Active Washington and Oregon Property & Casualty insurance licenses.
Demonstrated experience advising affluent individuals and families on comprehensive personal insurance programs.
Knowledge of High Net Worth/Private Client carrier products, policy language, contracts, and quoting systems, specifically PURE, Chubb, Cincinnati Private Client, and Nationwide Private Client.
Proficiency with agency management systems, carrier platforms, and Microsoft Office Suite.
Strong written and verbal communication skills, including the ability to explain complex coverage concepts clearly and confidently.
Ability to work independently and collaboratively.
Professional presence and comfort engaging in person with affluent families and Centers of Influence.
Ability to provide clients with clear direction and sound recommendations.
Ability to build strong working relationships with Producers and colleagues.
Positive and resilient attitude, with the ability to maintain perspective and balance and bring humor to the workday.

Nice To Haves

Experience with AMS360 or EPIC agency management systems is preferred.

Responsibilities

Serve as the primary point of contact for a portfolio of High Net Worth/Private Client accounts with approximately $400K in annualized revenue, covering luxury homes, vacation homes, auto, umbrella, boats/yachts, recreational vehicles, and other personal insurance products.
Handle day-to-day client needs, including policy changes, billing inquiries, coverage questions, endorsements, claims, certificates, and auto ID cards.
Work with carriers, brokers, and MGAs to place new and hard-to-place risks using platforms for PURE, Chubb, Cincinnati Private Client, and Nationwide Private Client.
Quote and manage Auto, Home, Collections, Watercraft, Umbrella, Flood, and Earthquake coverages using carrier quoting software and agency management systems.
Complete new business questionnaires and gather underwriting information, including real estate research, tax assessor data, flood zone determinations, virtual home inspections, driving records, loss history reports, and family profiles.
Prepare and maintain annual review summary documents for VIP clients, providing concise overviews of their insurance programs.
Support the Producer/Advisor with proposals, prospect opportunities, and client presentations as needed.
Educate clients about marketplace trends, current events, and carrier underwriting and rate changes.
Engage in account rounding, cross-selling, and referral generation within the existing client base.
Collaborate within the team pod while taking ownership of client relationships and recommendations.