High Intensity Care Coordinator

AltaPointe Health • Fairhope, AL

4d

About The Position

The High Intensity Care Coordinator is responsible for assessing recipient needs and strengths, identifying individualized goals, and planning for appropriate services. This role involves monitoring recipients to ensure they are placed in the least restrictive environment and tracking their progress. The coordinator will advocate for recipients to secure community resources and collaborate effectively with treatment team members and outside sources to achieve goals. Ensuring services are meaningful, respectful, and promote self-determination is key. The position requires demonstrating youth/young adult specific competencies, participating in the development of crisis intervention and support plans, and assisting participants in achieving independence, employment, educational goals, and community functioning. Transportation assistance, psycho-educational services, and co-leading multi-family groups are also part of the role. The coordinator will also perform other duties as assigned within the Nova Mobile/Nova Washington First Episode Psychosis Program team.

Requirements

• Bachelor’s degree in a mental health discipline
• Knowledge in youth/young adult specialty, outlined below, to be attained within six (6) months of employment
• Knowledge of psychiatric disorders in the youth/young adult population
• Basic knowledge of growth and development of youth/young adult recipients as related to all intellectual, emotional, spiritual, and physical aspects of their development
• Knowledge of developmental disabilities and mental retardation in the youth/young adult population
• Basic knowledge of behavior management and parenting issues
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic recipients, as well as, to non-violent crisis intervention practice
• Knowledge of effects of physical/sexual/emotional abuse and neglect issues
• Knowledge of available community resources as applied to youth/young adult
• Certified by the Alabama State Department of Mental Health to provide adult and/or youth/young adult case management services
• Knowledge of the CANS (Child and Adolescent Needs and Strengths Assessment)
• Experience facilitating behavioral health therapy groups with children, adolescents, and adults
• Valid Alabama’s driver’s license

Responsibilities

• Demonstrates the ability to assess recipient needs and strengths utilizing the CANS
• Identifies individualized goals and objectives and plans for appropriate services
• Monitors recipients to secure placement in the least restrictive environment
• Provides ongoing monitoring of recipients’ progress and needs as assessed in the CANS
• Advocates on behalf of the recipients to secure community resources
• Effectively collaborates with the Nova Mobile/Nova Washington First Episode Psychosis Program treatment team members and outside sources in the delivery of case management services to ensure goals are being achieved
• Ensures that services provided are meaningful, respectful and promote self-determination
• Effectively demonstrates the application of youth/young adult specific competencies
• Participates in the development of crisis intervention and support plans for each participant
• Assists with meeting the needs of participants by facilitating their ability to live independently, obtain employment, achieve educational goals, and/or function in the community more effectively
• Provides transportation or links to transportation services when necessary
• Provides psycho-educational services and co-leads multi-family groups
• Performs other duties as a Nova Mobile/Nova Washington First Episode Psychosis Program team member as assigned by the supervisor
• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance case management skills
• Documents in a timely fashion per AltaPointe policy
• Documents appropriate, complete, and comprehensive CANS assessments to identify recipient needs, strengths, and planned interventions
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner ISP goals addressed with each service provided
• Maintains current documentation of participant demographic information, releases of information, etc.
• Documents case disposition, case closings, follow-up and referrals
• Courteous and respectful attitudes towards recipients, visitors and co-workers
• Treats recipients with care, dignity and compassion
• Respects recipient’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists recipients and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the recipient’s needs, expectations and individual differences
• Is gentle and calm to recipients and families
• Effectively manages caseload based on recipient needs
• Meets AltaPointe productivity standards
• Actively participates in Performance Improvement activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level