High-Fidelity Wraparound Care Manager

St Catherine s Center for ChildrenTown of Guilderland, NY
$23 - $27Hybrid

About The Position

High-Fidelity Wraparound is an evidence-based, intensive care coordination model to support children and youth with serious behavioral health challenges in living successfully in the community with their families. All members served by the Hi-Fidelity Wraparound Care Manager are enrolled in the NYS Department of Health Children’s Health Home Care Management (Community Outreach & Care Coordination) program. The High-Fidelity Wraparound Care Manager’s primary responsibility is to assist in developing a cohesive Child and Family Team composed of the different people who provide services and support to the member and their family. Child and Family Team members may include healthcare, social care needs providers, school personnel, and the family’s natural supports. The Child and Family Team is responsible for creating and carrying out an integrated and comprehensive Wraparound Plan grounded in the youth and family’s individualized needs and strengths. It is strongly informed by their cultural values, choices, and vision for the future. Hi-Fidelity Wraparound Care Manager is responsible for ensuring the model is implemented with fidelity for each member and family while also carrying out all elements of the Children’s Health Home Care Management (Community Outreach & Care Coordination) program.

Requirements

  • Bachelor’s degree in psychology, social work, counseling, sociology, or other human service related field, required.
  • Minimum of 2 years’ experience in the human services field (child welfare, mental health, substance abuse and physical health).
  • Local travel is required for this position; must be able to meet the minimum requirements of our agency’s insurance policy for authorized drivers; which includes a minimum age of 21.
  • Must have a clean and valid NYS driver’s license; be actively licensed for at least one year and have a reliable (fully insured) vehicle for transporting clients (to community resources, meetings, etc.) - with proof of 100/300 liability insurance coverage.
  • Ability to work flexible hours to accommodate client schedules, which may include evening hours.
  • This position does have regular and substantial unsupervised or unrestricted contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under DOH (NYS Department of Health).
  • Must possess the ability to make sound, independent decisions when circumstances are warranted.
  • Ability to pass the test to become a certified CANS assessor.
  • Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and secure Internet practices.
  • Must be willing and able to work in close proximity with the clients we serve.
  • Ability to pass required pre-employment background checks, to include fingerprinting, is required.

Nice To Haves

  • Previous experience working in a human services agency is a plus!

Responsibilities

  • Assist in developing a cohesive Child and Family Team composed of the different people who provide services and support to the member and their family.
  • Ensure the Hi-Fidelity Wraparound model is implemented with fidelity for each member and family.
  • Carry out all elements of the Children’s Health Home Care Management (Community Outreach & Care Coordination) program.

Benefits

  • Competitive Pay with an Excellent Benefits Package
  • Health Insurance options: Medical, Dental and Vision
  • Generous Combined Leave Time and loads of PAID Holidays!
  • Professional Development & Career Growth Opportunities
  • Pension Plan with Agency contribution
  • Life Insurance at no cost to you!
  • Paid Training including TCI and CPR/AED/First Aid Certification Update courses, if role appropriate
  • Tuition Reimbursement
  • Travel/ Mileage Reimbursement
  • The Comfort of a Business Casual Environment.
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