Hero Beach Operations Supervisor

BRIDGETON HOLDINGS GROUP • Montauk, NY

1d • Onsite

About The Position

Hero Beach Club is a 30-room boutique hotel in Montauk, NY featuring original 1950s architecture and modern amenities. We are looking for a seasonal Operations Supervisor to join our team! This is a hybrid leadership role responsible for overseeing day-to-day operations across multiple departments including Front Desk, Beach/Pool, Housekeeping, and Bar. The ideal candidate is a hands-on leader with strong organizational skills, a guest-first mindset, and the ability to manage and motivate a team in a fast-paced hospitality environment.

Requirements

• High school diploma or equivalent required
• Must be available weekends and holidays throughout the summer season

Nice To Haves

• Prior supervisory or management experience in hospitality preferred
• Experience in a hotel, resort, or beach club setting preferred
• Strong communication and leadership skills
• Ability to multitask and remain calm under pressure
• hospitality degree a plus

Responsibilities

• Supervise and support staff across Front Desk, Beach/Pool, Housekeeping, and Bar departments
• Ensure smooth daily operations and a seamless guest experience from arrival to departure
• Handle guest inquiries, requests, and complaints in a professional and timely manner
• Monitor and maintain cleanliness and safety standards across all areas of the property
• Assist with scheduling, staff coordination, and daily briefings
• Oversee opening and closing procedures
• Communicate effectively with ownership and management regarding daily operations
• Step in and assist in any department as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees