Hem/Onc Unit Coordinator BWH

Mass General Brigham•Boston, MA

19d•$19 - $27•Onsite

About The Position

Provides administrative support to clinicians and staff in an inpatient unit and serves as a liaison among patients, visitors, and clinicians. The role organizes priorities, completes tasks on time, manages confidential patient information, and partners with nursing to coordinate daily patient flow, including communication about admissions, discharges, and transfers. It also provides service during customer interactions. Duties may vary by department. The coordinator performs clerical and administrative tasks, manages information at the central nursing station and throughout the unit, schedules consultations, tests, procedures, and patient transport, and enters timely and accurate admission, discharge, and transfer information into the electronic medical record. The role contacts ancillary departments to obtain equipment, services, and supplies; tracks their status and location; and follows designated processes to facilitate repairs. It may also include assisting a manager with payroll or staff scheduling, or supervising unit secretaries. This is an onsite, regular position at The Brigham and Women's Hospital, Inc., scheduled for 10 hours per week on the day shift, every weekend. The listed pay range is $18.58–$26.58 per hour.

Requirements

High school diploma or equivalent required.
One to two years of administrative support experience required.
Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
Proficiency in Microsoft Office.
Ability to proofread and edit written documents.
Ability to use a phone system and standard office equipment.
Ability to manage one's own time and the time of others.
Strong verbal and written communication skills, including interpersonal, written, and oral skills.
Familiarity with medical terminology.

Nice To Haves

Associate's degree in a related field.
Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC).

Responsibilities

Perform clerical and other duties to support the general administration of the floor or unit.
Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
Schedule consultations, tests, procedures, and patient transport to other departments.
Enter accurate and timely admission, discharge, and transfer information into the electronic medical record to support patient throughput.
Contact ancillary service departments to obtain equipment, services, and supplies; track status and location; and use designated processes to facilitate repairs.
Partner with nursing to coordinate daily patient flow and communicate about patient admissions, discharges, and transfers.
May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries.