Mount Rushmore Fall Helping Hands Program 2026

Xanterra Travel Collection•Keystone, SD

7d•Onsite

About The Position

Live. Work. Explore. as a part of our team at Mount Rushmore National Memorial! Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. Live. Work. Explore. this Fall working at Mt. Rushmore part-time as part of our Helping Hands Program. Assisting customers in the Parking or Food & Beverage departments.

Requirements

Previous food service experience is preferred.
Previous cash handling experience is strongly preferred.
Ability to provide excellent guest service.
Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
Willing to “pitch-in” and help the team with tasks.
Must be a positive team player with flexible schedules who like to have fun and have the passion to work.
Previous hospitality experience is preferred.
Ability and willingness to work outside in various weather conditions and temperatures at elevations over 5,000 feet
Constantly walking, standing and handling.
Frequently reaching outward, reaching above shoulder, lifting/carrying 10 pounds, and pushing/pulling 12 pounds.
Occasionally reaching over shoulder, climbing, crawling, squatting/kneeling, bending, lifting/carrying 10-50 pounds, and pushing pulling 13-25 pounds.

Responsibilities

Taking guest and/or employee orders and properly processes payment.
Maintaining assigned cashier drawer and following all cash handling and payment procedures.
Provides guest and/or employees with order, including serving hot and cold beverages.
Ensure service areas are clean, sanitized and properly stocked.
Ensure dining areas are clear of any dirty dishes, trash has been properly disposed, and surfaces have been sanitized.
Cleans floors, to include sweeping, mopping and vacuuming.
Replenishes supply of clean linens, silverware, glassware, and dishes in dining room.
Replenishes condiment bar with items such as ketchup, mustard, butter and jelly.
Removes and disposes of trash and recyclables.
Follow Company and departmental environmental and safety practices, policies, and procedures.
Act as a positive first contact with guests as they arrive.
Provide clear direction and information to guests and vehicles on where to park.
Respond to guest questions and inquiries in a professional manner.
Assist guests at Pay on Foot stations.
Help in maintaining cleanliness and clear surfaces of parking facility area, including but not limited to booths, grounds, parking spaces, walkways.
Follow proper cash handling and payment procedures.
Act as a crossing guard at the pedestrian walkway between the parking facility and the Memorial.
Other duties as assigned.