Helping Hands - ALF- Douglas

Rocky Mountain Care Group•Douglas, WY

1d•Onsite

About The Position

Provides non-clinical services to assigned residents in accordance with care plans, facility policies and procedures and at the direction of supervisor(s) or designee. This role involves coordinating dining room services, assisting with resident care activities such as dressing and mobility, and maintaining a safe and clean environment. The position also includes administrative support tasks and adherence to all facility policies, regulations, and patient rights.

Requirements

Ability to read, write, speak and understand the English language.
Must be a supportive team member, contribute to and be an example of team work.
Ability to make independent decisions when circumstances warrant such action.
Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the general public.
Must have patience, tact, and willingness to deal with difficult patients, family and staff.
Must be able to relay information concerning a resident’s condition.
Must not pose a threat to the health and safety of other individuals in the workplace.
Must be able to move intermittently throughout the workday.
Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
Ability to assist in evacuation of patients during emergency situations.
Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.
May be subject to hostile or emotional patients, family members, visitors or personnel.
Strong listening skills and ability to deal with conflict with professionalism and courtesy.
Basic computer skills, including ability to navigate electronic medical record systems.
Positive interpersonal relationship skills, including with persons of all ages and cultures.
Ability to walk, stand, sit, bend, and stoop for extended periods.
Dexterity of hands and fingers to perform resident care.
Ability to lift, move, push or pull a minimum of 35 pounds.
Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment.
High school diploma or equivalent (Preferred)
Current CPR/BLS certification
Food Handler Permit (preferred but not required)

Nice To Haves

High school diploma or equivalent
Food Handler Permit

Responsibilities

Provides supportive services to Administrator, Staff Development or Resident Care Coordinator and other staff as needed and performs duties as assigned.
Coordinates dining room services at assigned mealtimes, including set-up and clean-up, meal tray delivery, feeding assistance (only after receiving training), and documentation of meal intake.
Answer call lights.
Making beds, stocking and distributing clean linens and towels.
Pass ice and fresh water to residents twice daily.
Assist nursing assistants with distributing snacks according the facility schedule.
Keeps nurse and supervisor informed of factors that interfere with being able to perform the work as assigned (i.e. resident refusal, reassigned to nursing unit).
Reports changes in a resident’s condition to the resident’s nurse and supervisor.
Answers phones and greets visitors
Dressing—Locates, selects and obtains clothing for resident. Assists residents with snaps, zippers, and buttons after donning clothes or removing them. Recognizes clothing in need of repair and communicates clothing needs to resident and Charge Nurse.
Mobility—Pushes wheelchair or geri-chair as needed. Maintains safe environment for mobile resident by removing obstacles, inspecting equipment and reporting defects to Charge Nurse.
Eating—Provides set-up assistance for meal tray. Opens, pours, unwraps, and cuts foods if resident is unable to help self. Feeds individuals that require total assistance according to their plans of care. Actively encourages residents to chew, eat, or swallow if indicated. Socializes with residents during meal times. Assists or cleans resident after meals. Serves nourishments and snacks as ordered. Documents and reports food and fluid intake accurately.
Treats all patients with dignity and respect.
Promotes and protects all patients’ rights.
Establishes a culture of compliance by adhering to all facility policies and procedures.
Complies with standards of business conduct, and state/federal regulations and guidelines.
Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
Reports any retaliation or discrimination to HR or compliance officer.
Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of patients to supervisor and/or administrator.
Protects patients from abuse, and cooperates with all investigations.
Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
Participates in all life safety and emergency drills and trainings.
Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
Reports work-related injuries and illnesses immediately to supervisor.
Follows established infection control policies and procedures.
As a condition of employment, completes all assigned training and skills competency.
Attend care-plan meetings of assigned patients if asked.
Participate in QAPI or facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.
Accept certified nursing assistant assignments as staffing needs require.
Perform certified nursing assistant duties as assigned, in accordance with facility policies and procedures.
Use proper lifting and body mechanics while delivering care to patients.