Fall 2026 Helping Hands Program - Glacier National Park

Xanterra Travel Collection•Columbia Falls, MT

3d•Onsite

About The Position

The Helping Hands Program is a part-time, seasonal opportunity that offers more than just a job—it’s your chance to play an essential role in helping us close our hotels, restaurants, and gift shops after the busy summer season. Your support directly helps us prepare to welcome guests from around the world. Training will occur for each position.

Requirements

Guest Service Focus: Friendly, positive attitude with a genuine desire to provide excellent service.
Teamwork & Communication: Ability to work collaboratively and communicate clearly in a team environment.
Work Ethic & Reliability: Dependable, organized, and able to maintain a strong work pace in busy or high-volume settings.
Adaptability: Comfortable working in fast-paced environments with shifting priorities and varied duties.
Attention to Detail: Maintains cleanliness, organization, and quality standards in all tasks.
Willingness to Learn: Open to training, following procedures, and meeting required certifications when applicable.
Professionalism: Positive attitude, respectful demeanor, and commitment to company standards and policies.
Ability to stand and walk for extended periods of time.
Must be able to work in differing environments. Such as cold freezers, hot prep areas, indoors or outdoors.
Frequent bending, reaching, kneeling, and stretching
Ability to lift and carry 40–50 pounds regularly. Pushing a hotel cart or cabin cart up to 50-75 pounds as needed for Housekeeping.
Ability to work safely with cleaning chemicals.

Responsibilities

Support front-of-house team to deliver prompt, attentive guest service.
Assist with food and beverage delivery and maintain accurate presentation standards.
Refill beverages and anticipate guest needs to ensure a smooth dining experience.
Clear, clean, and reset tables quickly to maintain a neat, organized dining area.
Maintain clean, stocked service stations and dining areas.
Follow all safety, sanitation, and food-handling procedures.
Communicate effectively with team members to support efficient service.
Assist teammates as needed during busy periods and stay informed on daily operations.
Clean and prepare guest rooms to meet company quality and cleanliness standards.
Make beds, dust, vacuum, and sanitize all room areas.
Restock guest supplies such as linens, towels, and amenities.
Identify and report maintenance or safety issues promptly.
Provide friendly, professional service when interacting with guests.
Follow all safety, sanitation, and company policies and procedures.
Ensure rooms meet inspection standards and address any follow-ups as needed.
Complete additional duties as assigned.
Assist kitchen team with food prep, including basic cooking and ingredient preparation.
Follow recipes and measurements to ensure consistency and quality.
Wash dishes, cookware, utensils, and maintain a clean workspace.
Clean kitchen areas, including floors, surfaces, and trash removal.
Follow all sanitation, safety, and cleanliness standards.
Communicate effectively with kitchen staff to support efficient operations.
Process guest purchases accurately using the POS system.
Maintain a clean, organized, and well-stocked sales floor.
Stock and price merchandise to ensure proper presentation.
Prepare and maintain coffee or beverage stations (Campstore locations).