Helpdesk Support Specialist

TEKsystems•Sioux Falls, SD

6d•$20 - $25•Onsite

About The Position

We are seeking several Help Desk Technicians to support a large-scale healthcare technology migration project. This is an excellent opportunity for entry-level IT professionals looking to gain hands-on experience in a healthcare environment while assisting with the deployment and setup of hundreds of new workstations across multiple facilities.

Requirements

Basic understanding of computer hardware, desktop systems, and peripherals.
Strong troubleshooting and problem-solving skills.
Ability to follow instructions and work effectively in a team environment.
Reliable transportation for travel between local facilities, if required.
Strong communication and customer service skills.
Recent graduates and individuals looking to start a career in IT are encouraged to apply.
Training and supervision will be provided; candidates will work as part of a team and will not be expected to work independently.

Nice To Haves

Exposure to healthcare IT environments and electronic medical record (EMR) systems.

Responsibilities

Configure, deploy, and set up desktop computers and workstations.
Install and connect hardware peripherals such as monitors, keyboards, mice, and printers.
Assist with workstation rollouts across multiple healthcare locations.
Troubleshoot basic hardware and connectivity issues during deployment.
Support end users during system transitions and technology upgrades.
Work closely with a team of technicians under the guidance of project leads.
Follow project timelines and deployment procedures to ensure a successful technology rollout.