Helpdesk Specialist
TekSynap•Kirtland, NM
•Onsite
About The Position
We are seeking a Help Desk Specialist to provide technical support for our customer Defense Threat Reduction Agency (DTRA) in Alburquerque, NM. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Requirements
- Active US DoD Top Secret Clearance.
- Experience: HS 2-4 years, BS 1-2 Years, MS 0-1 years
- 8570 IAT II level certification, i.e. active Security + CE
- U.S Citizenship Required
Responsibilities
- Assist Systems Administrators by providing helpdesk support to keeps systems functioning.
- Installation, configuration, maintenance and troubleshooting for all users of the DTRIAC systems
- Install, configure, maintain, and troubleshoot computer peripherals
- Provide high-level technical assistance and customer support in the operations and maintenance of data systems.
- Must be able to lift 50 lbs.
- Performance measures for this position focus on effectiveness, responsiveness, and overall customer satisfaction
Benefits
- health
- dental
- vision
- 401K
- life insurance
- short-term and long-term disability plans
- vacation time
- holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
