Help Desk Technician
FSNB,National Association•Lawton, OK
•Onsite
About The Position
FSNB, National Association is seeking a full-time Help Desk Technician in its IT Department. The technician provides a single point of contact for end users needing support and maintenance within the organization's desktop computing environment. The role includes diagnosing, maintaining, and monitoring end-user workstations to ensure optimal performance, and troubleshooting problem areas in person, by phone, or by email in a timely and accurate manner. This position is on-site and not remote. The schedule is Monday through Friday, 8:30 AM to 5 PM, with some after-hours shifts as needed.
Responsibilities
- Provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment.
- Diagnose, maintain, and monitor end-user workstations to ensure optimal workstation performance.
- Troubleshoot problem areas in person, by phone, or via email in a timely and accurate manner.
Benefits
- Paid vacation
- Paid personal leave
- Medical and dental insurance
- 401(k)
- Paid holidays
- Supplemental insurance
- Paid death benefit
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
