Help Desk Technician

FSNB,National Association•Lawton, OK
•$13 - $15•Onsite

About The Position

FSNB, National Association is seeking a full-time Help Desk Technician in its IT Department. The technician provides a single point of contact for end users who need support and maintenance within the organization's desktop computing environment. The role includes diagnosing, maintaining, and monitoring end-user workstations to ensure optimal performance. The technician troubleshoots problems in person, by phone, or by email in a timely and accurate manner. This position is on-site and not remote.

Responsibilities

  • Provide a single point of contact for end users to receive support and maintenance within the desktop computing environment.
  • Diagnose, maintain, and monitor end-user workstations to ensure optimal workstation performance.
  • Troubleshoot problem areas in person, by phone, or by email in a timely and accurate manner.

Benefits

  • Paid vacation
  • Paid personal leave
  • Medical and dental insurance
  • 401(k)
  • Paid holidays
  • Supplemental insurance
  • Paid death benefit
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