Help Desk Specialist

Interco • St. Louis, MO

18d • $40,000 - $50,000 • Onsite

About The Position

Interco is hiring a Help Desk Specialist for its IT department. The role provides technical support to end-users, maintains hardware and software systems, and helps ensure seamless connectivity across the organization. The ideal candidate is highly organized and has excellent customer service and technical skills. The position is not remote.

Requirements

• Bachelor's degree in computer science, computer information systems, or a related major.
• At least two years of experience as a desktop support technician or in a similar role.
• Experience in a domain environment.

Responsibilities

• Resolve help desk tickets.
• Provision workstations.
• Troubleshoot connectivity and file-share issues.
• Diagnose hardware issues.
• Work with Active Directory and Microsoft O365.
• Manage workstations and wiring.
• Catalogue IT assets.

Benefits

• 100% company-paid medical, dental, and vision coverage.
• Accelerated paid vacation time.
• Paid vacation from Christmas Eve through New Year's Day for all employees.
• 401(k) with a generous company match after one year.
• 100% company-paid short-term and long-term disability coverage.
• Company-paid $25,000 life insurance policy.
• Annual performance review and bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level