Help Desk Analyst (ENTRY LEVEL) Hiring ASAP
TEKsystems•Fredon Township, NJ
•Onsite
About The Position
TEKsystems's client is seeking a Tier 1, Entry-level help desk analyst to support their Service Desk team. This person will be responsible for troubleshooting Tier 1 software/hardware escalations, working directly with end-users while providing excellent customer service.
Requirements
- Help desk support
- Help desk
- Troubleshooting
- Customer service
- Service desk
- Phone support
- Ticketing system
- Password reset
- Windows 11
- Support
- Office 365
- ServiceNow
Responsibilities
- Troubleshooting Tier 1 software/hardware escalations
- Working directly with end-users
- Providing excellent customer service
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
