Heavy Equipment Training Instructor

Riggs CatLittle Rock, AR
Hybrid

About The Position

The Heavy Equipment Training Instructor is responsible for providing high quality customer experience to employees and customers by developing and conducting training programs on various Caterpillar applications, systems, and operations.

Requirements

  • 2 year college degree in business or related field or comparable industry/product experience
  • 3-5 years experience with Caterpillar equipment, maintenance, operation, and application
  • Effective verbal and written communication skills
  • Ability to design training courses from ground up based on employee and customer needs
  • Excellent instruction capabilities – ability to transfer knowledge to others
  • Intermediate level Excel and Word knowledge
  • Valid Driver’s License

Responsibilities

  • Participates in needs analysis studies to determine training needs by employees, departments, and stores
  • Confers with management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations, and technologies
  • Formulates teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops
  • Selects or develops training aids as well as testing and evaluation procedures to ensure learning and completion of training
  • Conducts training sessions covering specified areas regarding on-the-job training, machine technology, machine application, apprenticeship programs, refresher trainings, etc.
  • Tests trainees to measure progress and evaluate effectiveness of training
  • Reports progress of employees to management
  • Revises and/or updates training curriculum to fit current business needs to improve effectiveness
  • Provide customers and Riggs employees with product, application, maintenance, and operation training
  • Perform other duties as needed within the Training Department
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