Heavy Equipment Technician, Road Service

Jetstream of Houston•Arlington, TX

14h•Remote

About The Position

The Road Service Heavy Equipment Technician is responsible for responding to road service calls. This person will be troubleshooting and performing mechanical repairs and installs on a variety of heavy equipment while in the field.

Requirements

Demonstrated ability to work in a safe manner
Demonstrated team player and willing to assist others when required
Attention to detail and commitment to customer satisfaction
Independent problem solver and decision maker
Ability to plan and execute aspects of work independently
Heavy Truck, Equipment or Diesel Mechanic/Technician Certificate or training preferred
Valid driver’s license with a clean driver’s abstract
Must be able to pass a pre-employment background check
3+ years’ experience working as a Heavy Truck, Equipment or Diesel Technician
Experienced with hydraulic and/or electrical work
Experience using MS Office Suite

Nice To Haves

Commercial License considered an asset
Chassis experience considered an asset
Exposure to Street Sweepers, Vacuum Trucks or Refuse equipment is considered an asset
Experience setting up and operating complex machinery

Responsibilities

Travel to customer sites/locations to complete repairs as scheduled and assigned by the Service Manager and/or Service Writer
Perform mechanical repairs on a variety of heavy equipment represented by JJE
Perform hydraulic and electrical diagnostics
Conduct repairs in a timely and effective manner, communicating effectively with the Service Writer and Parts team to ensure optimal efficiency
Update work order details with 3C’s – Complaint, Cause, Correction to complete “the story” for invoicing.
Conduct regular preventative maintenance tasks and inspections
Prepare quotations for customers
Communicate with Service Manager and Service Writer daily regarding job progress and status changes. Notify the Service Manager and/or Service Writer upon completion of each repair
Acquire and update customer information to ensure up to date customer contact information
While traveling in the territory, conduct regular visits to customers to inspect machines/ fleets and leverage service opportunities by offering reliable solutions to customers’ requirements
Maintain organized and safe work area, shop tools and service vehicles
Complete additional tasks as assigned