Heavy Equipment Service Manager

National Equipment Dealers•Summerville, SC

19h•Onsite

About The Position

NED, LLC. is a large heavy equipment dealership with over 30 years of industry experience in equipment sales, rentals, and customer support. Through mergers and acquisitions, NED, LLC. has grown through multiple acquisitions of independent heavy equipment dealerships, including Four Seasons Equipment, MAY-RHI, Earthmovers Construction Equipment, Richardson Service 1991, Inc., Grove River Machinery, and L & N Supply Company Inc. Today the company is re-branded under one unified name, NED – National Equipment Dealers. This position will be responsible for servicing off-road heavy construction equipment such as excavators, material handlers, wheel loaders, and many more off-highway trucks/equipment. We represent some of the top brands in the industry including, Hyundai, Construction Equipment, Bell Off-Road Trucks, Manitou, Sakai, Dynapac and other products.

Requirements

Applicant must have 8 plus years of hands-on experience preferably in heavy equipment
Show proficiency in hydraulics, electrical, pneumatic, and diesel engines
Show proficiency in Diagnostics and manufacture diagnostic software
Show proficiency in Hydraulics and repair of hydraulics
Show proficiency in Electrical systems
Show proficiency in Pneumatic
Show proficiency in Diesel engines
Five plus years of experience in the heavy equipment service industry
Successful completion of a drug screen, MVR and background check

Nice To Haves

Cummins Certified
Management or supervisory experience is preferred
Team player, and who can work with other shop technicians to accomplish projects in an efficient manner

Responsibilities

Manage all repair and maintenance work for customer machines and NED rental fleet equipment
Supervise service department personnel
Managing customer relations and service invoicing process
Financial management of the service department
Manage staffing and retention of service personnel.
Coordinate training for technicians
Acquiring new service business and estimate repair costs accurately and timely
Manage warranty claim submission process with manufacturers

Benefits

Tuition Assistance Program
Boot Allowance
Prescription Safety Glasses Benefits program
Added value repair incentive program
Medical, Dental, and Vision Insurance
Company-paid long term & short-term disability
Company paid life insurance
Many other programs available
Referral Program: You can earn up to $2,000 by participating in our employee referral program.
Personal/Sick/Discretionary Time Off
Vacation Time Off
Holiday Pay
Bereavement Pay
Jury Duty Pay