Heavy Equipment Service Writer

National Equipment DealersColumbia, SC
Onsite

About The Position

NED, LLC. is a large heavy equipment dealership with over 30 years of industry experience in equipment sales, rentals, and customer support. Through mergers and acquisitions, NED, LLC. has grown through multiple acquisitions of independent heavy equipment dealerships, and is now unified under the name NED – National Equipment Dealers. This full-time position involves performing general office administrative duties, customer service, and working with operations and service managers to manage repair descriptions and invoicing.

Requirements

  • Ability to perform general office administrative duties to include scanning documents, database work, email correspondence, invoicing and general customer service
  • Highly organized and capable of working in a fast-paced environment
  • Must be a team player and able to keep a good attitude under pressure
  • Must be a good communicator and be proficient in using a computer
  • Proficient in Microsoft Office, Word, Excel, and Outlook - Keyboard/Typing
  • Excellent attention to detail
  • Strong written and verbal communication skills
  • Ability to work independently and learn quickly

Nice To Haves

  • 1-3 years of prior Heavy Equipment Service Writer or related automotive service writer experience
  • Previous experience or knowledge of the construction equipment industry

Responsibilities

  • Work with Operations & Service Managers in writing/entering repair descriptions
  • Invoicing and maintaining historical files on equipment electronically
  • Organize, multitask, fax, scan and meet deadlines

Benefits

  • Tuition Assistance Program
  • Boot Allowance
  • Prescription Safety Glasses Benefits program
  • 401K: 60% Employer match up to 10%
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company-paid long term & short-term disability
  • Company paid life insurance
  • Employee referral program (up to $2,000)
  • Personal/Sick/Discretionary Time Off
  • Vacation
  • Holiday Pay
  • Bereavement Pay
  • Jury Duty Pay
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